So, let's immediately define what is Apple TV and why is it needed?
Let's assume a classic set of home appliances - a TV, a computer (preferably a Mac, but a PC is also possible) and an iPhone / iPad. And of course, there is WiFi at home (it is better to use an access point with 802.11n - so the speed will be higher and delays will be minimal), through which all home devices are connected to the same network and access the Internet. So, Apple TV can take over the signal from computers, iGadgets and broadcast the image to the connected TV. It sounds great, and in practice, when you see it with your own eyes, you are generally delighted!
That is, we can transfer an image of an iPhone or Mac to Apple TV - a desktop with icons, a game, a browser, in general, everything! The function is responsible for this, but it has some limitations (more on that later). In addition to broadcasting pictures to a TV, Apple TV can also be used as an independent device - watch online movies and listen to music from iTunes Music store. After all, everything that you once bought on your account(Apple ID) can also be viewed on Apple TV. Of course, you can buy movies and music directly from the set-top box, but entering a password is not always convenient ...
Photos from the photo stream and videos from iMovie Theater can also be broadcast to the set-top box, but, to be honest, I did not bother with this and did not use these functions yet. Although no, I'm lying, I looked at pictures from iCloud 🙂
It seems now it is clear why Apple TV is needed, now let's look at its setup.
Setting up your Apple TV
With setting up Apple TV, everything is quite simple - we connect the HDMI cable to the TV, and the power cable to the outlet - everything is ready! 🙂 After turning on the set-top box, a welcome window will appear and you can make small settings for the set-top box. I strongly recommend to go to the point wifi settings, connect to a network, and then turn on your iPhone/iPad with installed program(from Apple itself), and with the help of it, finish setting up the set-top box. Believe me, entering your Apple ID, password can be very difficult from your own remote control, but typing on the iPhone / iPad keyboard is a pleasure!
Remote After the Apple TV is activated, connected to the network, you can already use it and transfer a picture to it from your iPhone or Mac. Here there is a small limitation that I mentioned above () - you need a Mac no older than 2011, Apple TV 2 or 3, as well as iPhone 4S and higher. If your iOS device meets these requirements, then it will be possible to enable AirPlay mode by swiping your finger across the screen from the bottom up. Try it and you will see the picture from the device on your TV! 🙂
As for the Mac, there is a peculiarity - if your Mac officially supports AirPlay Mirroring, then there will be no problems, and the AirPlay icon will appear on the Mac in the bar menu next to the clock. But if it is older than 2011, then you will need to use third party applications, like AirParrot or Beamer. This is exactly the problem I faced, because I have Macbook Pro 15 2010…
Air Parrot and Beamer
With these applications, you can transfer a picture from a Mac (or PC) to Apple TV. AirParrot is essentially an AirPlay clone, only with more settings.
If you have an idea, then first you need to buy (about $ 10), download and run. When launched, the program will appear in the menu bar, where you can click on Apple TV and the picture will immediately appear on the TV screen.
AirParrot for Mac In addition to transmitting a picture, AirParrot can also transmit sound - for this you need to click on Enable Audio. The first time the program swears that no the correct driver- it's okay - the program will install everything itself, but this will require a restart of the computer. And twice: after the first reboot, the sound still does not appear and the program will ask you to install the driver and restart the Mac again. And after that, everything will work 🙂 You can transfer to Apple TV both the entire screen and only one window. For example, you watch a movie on TV and work in a browser on your computer.
Today we will try to solve the most popular problems that arise when connecting your c wireless network (wi-fi). The answers apply to all three Apple Generations TV unless otherwise noted.
Your wireless network is not listed on Apple TV.
- List of available wireless networks that are displayed in the menu Configure Wi-Fi / Configure Wireless is not updated automatically when a new wireless resource becomes available. To update the list:
- Press Menu button
- Path: Settings > General > Network > Configure WiFi(or Configure Wireless on Apple TV first generation).
- Click Select/Play/Pause to display the updated list.
- If your network is hidden, select others, and then enter the network name using virtual keyboard and your remote.
- Make sure nothing is resting on top of your Apple TV. This may cause interference.
- Make sure your Apple TV and computer are in range base station.
- Make sure there are no potential sources of interference.
- If your wireless base station/router uses Media Access Control (MAC) filtering, make sure the Apple TV's MAC address is added to your base station's MAC filter list. To do this, use the documentation that comes with your base station or router. To find the MAC address of your Apple TV, go to Settings > General > About.
Note: Apple TV cannot connect to networks that use high-order character encodings or double-byte encodings in passwords (including Japanese, Korean, and Chinese characters)
Apple TV is unable to connect to wireless network with a static IP address.
If you are using a static IP address to connect to the internet, you will need to set up your network before configuring the TCP/IP address.
- On Apple TV, select Settings > General >Network > Configure WiFi.
- Select the wireless network you would like to connect to, enter the password, select Done
- Select TCP/IP > Manually.
- After that, enter your IP address, netmask ( subnet mask), router address and DNS address (DNS address).
Apple TV won't accept my wireless password
- Check if your password uses symbols
- Make sure your wireless network does not use WPA-Enterprise or WPA2-Enterprise encryption technologies.
Apple TV won't play iTunes Store content?
Note: These tips apply to both Apple TV (1st generation) content and streaming content launched with iTunes for Apple TV (2nd and 3rd generation).
- Make sure your network is not blocking the port
- Make sure you don't go through
Apple TV (1st generation) not showing up in Devices List but still able to download movie trailers
- If your computer is using a firewall, make sure it's not blocking . Note: For firewalls Mac OS X v10.5 and later, add the "iTunes" application to the "Set access for specific services and applications" list
- Make sure the Bonjour features on your computer are working properly. Do you see other Bonjour features like sharing music from another computer? If you are using Windows, try reinstalling iTunes.
- Has your computer logged into the VPN connection? Is Bounjour interfering with VPN connections.
- Make sure your Apple TV and iTunes computer are on the same subnet.
- If you're on Windows, look for a possible problem with the System Service or Startup Item.
Apple TV (1st generation) does not appear in the Devices List and movie trailers cannot be downloaded
- Make sure you are connected to the wireless network.
- Make sure your wireless network has Internet access
- If you are using PPPoE to access the Internet, make sure that the problem is not
Apple TV (1st generation) appears in the Devices List, but cannot sync or stream
- Make sure your firewall is not blocking the port.
Note: Firewall users of Mac OS X v10.5 and above should add the "iTunes" application to the "Set access for specific services and applications" list.
Additional Information:
If the above information does not solve your problem, try restarting your base station or router and your Apple TV
- Restart your base station or router. For some models, you just need to turn off the router for a few seconds and then turn it on again. However, check the device documentation.
- To restart Apple TV, press and hold Menu and Menu down/scroll (-) about six seconds and then select Restart from the menu.
If the problem still occurs, then reset to factory settings
- Reset your base station/router. As always, refer to the documentation for the device.
- To reset your Apple TV, follow
If your case is not included in this FAQ, feel free to ask questions in the comments, we will try to solve the problems together.
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What is Apple Airplay?
AirPlay is Apple's proprietary wireless streaming protocol that allows you to send video and audio from a Mac or iOS device to an AirPlay-enabled receiver such as an Apple TV ( , headphones, transmitter, etc.). First this technology was introduced as AirTunes for iTunes in 2004.
At the time, AirPlay was limited to wireless audio, but in 2010, Apple added iOS support AirPlay with the ability to broadcast video. A year later, the company implemented the "mirroring" function (duplication, mirroring) in AirPlay, and in May 2018 introduced new version Protocol - AirPlay 2.
What is "mirroring" (screen mirroring, screen duplication, mirroring) AirPlay
AirPlay Mirroring - The ability to mirror the screen display of a Mac or iOS gadget to a receiver (Apple TV + TV) with AirPlay support. This functionality is supported by both iPhone and iPad, and Mac. While mirroring can be used to send video and audio files, some content may be restricted due to the risk of copyright infringement. If you try to "mirror" mac screen while playing protected iTunes content, for example, you will see a gray window instead of a video. But to display any video from sites with films on a TV is no problem.
What is AirPlay 2?
Apple has unveiled a new version of the AirPlay protocol as part of a developer conference. The manufacturer planned to add support for AirPlay 2 in the 11th edition of iOS 11, but the technology became available only in May 2018 with the release of iOS updates 11.4. AirPlay 2 for the first time introduced support for multiroom mode, thanks to which owners of "apple" devices can use several gadgets to play music.
AirPlay 2 protocol is also supported Apple devices TV based on tvOS 11.4 and later. Apple HomePod speakers update automatically. Legacy third-party devices may not be compatible with AirPlay 2, check with the vendor for support.
How to use AirPlay to transfer content or mirror
You can use the AirPlay function to either stream content to the receiver (audio or video) or display the screen of the current device (including audio) to the receiver. Before using the function, make sure that the Bluetooth and Wi-Fi connection is active and Airplane mode is disabled on the device. The easiest way to work with AirPlay: click on the AirPlay icon and select the desired receiver from the list that appears.
1. Swipe up on the screen to call "Control point". iPhone owners X, iPhone XS and iPhone XR need to swipe down from the top right corner.
2. Use the 3D Touch gesture to launch the screen "Performing" on the right of the display.
3. Click on the icon wireless transmission(icon with the image of three circles and a triangle) next to the playback elements.
4. Wait until the list of receivers is displayed on the screen.
5. Click on the desired receiver and start playing media content.
To stop broadcasting, repeat the process, but select iPhone or iPad in step 5.
1. Open "Command centre".
2. Click "Screen Repeat" on the left side of the screen.
3. Wait until the nearest AirPlay device appears on the display.
4. Select the destination to which you want to display the image.
To stop broadcasting, repeat the process by selecting in step 4 "Stop Screen Repeat".
To connect your Mac to your Apple TV, select the AirPlay icon from the menu bar, iTunes app or QuickTime or open « System settings» → "Monitors" to define the AirPlay screen (it will work as a wireless display connected to the Mac). We talked about how to broadcast (transfer) video from a Mac to a TV screen.
The easiest way to mirror your Mac is through the menu bar icon. Click on the AirPlay icon in the upper right corner of the screen, and then select the desired receiver.
Once the connection is established, you can mirror the built-in display, mirror your Apple TV, or turn off the monitor and use your Apple TV as an external display.
How to Output Video, Photo, Audio from iPhone/iPad to Mac or Windows Computer with AirPlay Function
Despite the popularity of the AirPlay function among users, Apple does not allow the use of Mac or Windows-based computers as receivers. Fortunately, you can get around Apple's ban using third-party emulators, such as AirServer or Reflector. The first one will cost $20. The app is available in Mac and Windows versions and can work with Google Cast and Miracast. Users can try the program for free for 14 days. Reflector ($15) is a cheaper alternative to AirServer and also supports Google Cast and Miracast. A trial period of 7 days is available.
Apple TV is a very capable streamer that has only gotten better over time with the addition of the Siri remote, apps, and TV guide. However, Apple TV is not immune to problems. There are a few typical problems with this smart box. Fortunately, most of these problems are easily solved.
Here are five common Apple TV problems and how to fix them.
Some application has stopped working.
As with a smartphone, there may be problems with apps on Apple TV. Sometimes they slow down or stop responding altogether. When it happens the best option will just force close the app.To force close an app, press the TV or Home button, swipe left or right to highlight the app, and swipe up on the Siri trackpad.
Apple TV is crashing.
Sometimes it happens that more than just one application is buggy at once. Also, from time to time when the Apple TV is connected to the home wireless network and there is Internet access, and it's like the apps just don't receive data, for some unknown reason.If your Apple TV behaves like this or doesn't work at all, it's best to just restart it. This can be done by going to Settings > System > Restart or by holding down the Menu and TV buttons until the light on the front of the Apple TV starts flashing rapidly. When you release the two buttons on the remote remote control, Apple TV will restart.
The remote control stops working.
If the Siri Remote stops working, first try charging it through the Lightning port on the bottom of the remote. You can check the charge level on your Apple TV in the "Remotes and Devices" section.If that doesn't work, try resetting the remote control by putting it into pairing mode. Do this by holding the remote near your Apple TV and holding down the Menu and Volume Up buttons for two to three seconds.
Audio is not playing.
Periodically, without explanation, the sound on the Apple TV will be turned off. Obviously this will depend on the settings, but if this happens to you, try restarting the TV and any sound equipment connected to Apple TV.This usually solves the problem. If it doesn't, try restarting your Apple TV. Also, make sure your audio settings are correct. Go to "Settings > Audio & Video" and make sure the correct speakers are selected for the audio output and "Audio Mode" is set to "Auto".
Not enough storage space.
If you've installed a lot of apps or games on your Apple TV, storage space may become scarce over time. The obvious solution is to uninstall unused apps and games. However, if you choose to do so from the home screen, there are four steps to uninstalling each app:- Highlight the app you want to delete, click on touch panel and hold until the icons begin to tremble.
- Press the Play/Pause button.
- Select Delete.
- Click "Delete" again to confirm.
Additional tips can be found at
Apple TV outwardly looks the same as most set-top boxes, but this device works not only with Apple technology, but also with other home devices. For example, you can use Apple TV to set up and control Hue lights, play toys, download apps, and stream videos from your iPhone or Mac to AirPlay. big screen TV. Of course, Apple TV has problems too. We will talk about the most common of them in this article.
The essence of the fable is that Apple TV problems often occur even if the device is connected and configured correctly. These may be wifi connection failures, poor quality playback, problems when working with home theater. As a rule, the user can fix this kind of trouble himself. We will talk about what and how to do in each individual case. So:
Apple TV WiFi problems
This is perhaps the most common category of problems that almost all Apple TV owners complain about, but which in the vast majority of cases are due to their own fault, and which are also eliminated without much effort. The standard list of complaints about so-called “wifi problems” in the case of Apple TV looks something like this:
- “does not find” a wifi network;
- does not connect to home wifi network;
- connects to wi-fi, but does not connect to the Internet;
- WiFi connection often drops out and turns on Buffering«.
If your Apple TV suddenly behaved in a similar way, then the troubleshooting procedure should begin by checking the IP address. To do this, go to Settings ", then - in" Main » and press « Net «.
- if this same address is not displayed in the “IP address” line, then you must first turn off (from the socket, and hold it off for at least 1 minute) the existing router, after which ( "Settings" -> "System" -> "Restart now" );
- if the IP is displayed, the set-top box is connected to Wi-Fi, but the connection is constantly interrupted, then most likely there is a weak signal. Try moving the Apple TV to another location, closer to the router, or, conversely, move the router closer to the set-top box.
Apple TV problems with AirPlay
Through AirPlay service, as you know, you can stream a picture from, iPad or to a TV screen. This service is configured very simply and, of course, is very useful in itself. If it works well, which is not always the case. If AirPlay suddenly fails, then the first step is to check that the Apple TV and desired smartphone, tablet or laptop were connected to one . If these devices “catch” different networks, or the mobile device is connected to the Internet via a network mobile operator, then AirPlay will not work. Open one by one Settings » in each of the devices and see that the name of your home wifi network is displayed in the corresponding sections.
It also often happens that AirPlay simply does not work. That is, you open the video application, get ready to turn on the stream, but for some reason the familiar AirPlay logo is not detected. In this case, it can be assumed that the application you selected does not support the AirPlay service. In addition, it may also be that such support is blocked. Some mobile and TV apps do disable AirPlay support to prevent users from streaming certain video content.
But AirPlay may not work due to a normal glitch as well. So check Apple settings TV in such a situation will also be useful. We open " Settings ” and make sure AirPlay is turned on. Also, if AirPlay is working but not stable and/or constantly lagging, then also try moving your iPhone, iPad, or Macbook closer to the set-top box. If the problem was fixed in this way, then, obviously, the cause of the lags was the poor quality of the streaming signal, and not AirPlay itself.
Apple TV - video issues
Sometimes Apple TV starts playing video without sound, or there is sound but no picture. In such cases, before taking any drastic measures, try simply restarting the stream. If the restart did not solve the problem, check. It must be well connected at both ends. If possible, connect your Apple TV with a different HDMI cable.
Plus, you need to check the resolution of the prefix: "Settings" -> "Audio and Video" -> "Resolution" . Most likely you will see the option " Auto "and that's okay. However, sometimes you need to manually set the resolution that is supported by .
Apple TV - audio issues
If the sound from the set-top box began to fail, then you should also start by checking the volume level. It can be disabled. If everything is fine with the volume, then we restart the stream as standard. Then we check the quality Apple Connections TV to TV (HDMI or optical cable, if used), as well as the quality of the connection to the audio receiver or . Carefully disconnect the cable and then connect it again. In the vast majority of cases, the entire "repair" is limited to this.
Apple TV remote control problems
Without the remote, Apple TV is just a black box, beautiful and almost useless. Almost - this is because if something is wrong with the standard console of the set-top box, then instead of it you can. But only if you have previously installed and configured mobile app « Remote control » (Remote App). This is one.
As for the remote control problems, the most common of them is the failure to pair this device with the set-top box. That is, it simply does not connect, and "". In such a situation, you first need to check the battery charge of the remote control. If it is discharged, then we put the remote control on charge for at least half an hour. Then we bring it close to the body of the console (at a distance of no more than 5-7 cm), simultaneously press the buttons " Menu " And " Turn up the volume ” and hold them for at least 5 seconds (the pairing process will begin). After the prefix "sees" your remote control, disconnect it from the network. We are waiting for a minute, turn it on and test the quality of the remote control.
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