With the problem of the disappearance of money from the account mobile phone Recently, almost every second subscriber has encountered cellular communication in Russia. As a rule, this happens due to a "spontaneous" connection. additional services, SMS subscriptions or entertainment services by short numbers. Today we will talk about one of the most effective ways protection of money on the personal account of the phone, connecting a second (separate) account to pay for content services.
Since May 2014, amendments to the law “On Communications” have come into force in Russia, according to which, when providing content services, cellular operators are required to inform the subscriber in advance about their cost and obtain explicit consent for the provision of services. In addition, the subscriber got the opportunity to create a separate account for paying for content services. In this case, debiting money is possible only from this “additional account”. The main account will remain untouchable. If there is a zero balance on the "additional account", the content service simply will not be provided.
Subscribers who did not want to open a separate personal account to pay for content will continue to pay for these services in the usual way - from their single account.
I must say that the legislative initiative is very efficient. It looks especially useful to users mobile Internet: USB-modems, routers, tablets, - when a visit to a particular site automatically subscribes a subscriber to a paid service. Another thing is that all these features are not advertised very much by operators. According to data from all mobile operators operating in the Urals, only 70 thousand subscribers out of almost 20 million use an additional personal account (data as of January 1, 2015). This is 0.35% of the entire subscriber base.
Appeals to sales and service offices only confirm this thesis. So, in six out of ten salons, consultants were taken by surprise by our request to connect a second personal account. Only after 5-7 minutes they were ready to discuss the connection scheme in detail. According to them, there are very, very few people with similar requests.
Beeline
id="sub0">Connection of the second personal account is implemented in Beeline from May 1, 2014. The service is activated free of charge either when the subscriber contacts the operator's office, or through activation in the personal account, or when calling 07226. There is no subscription fee.
With any attempt to connect one or another paid service, Beeline sends an SMS message to the subscriber about the cost of the service before it is activated; requests additional confirmation of the service order; tells the subscriber about the content provider, indicating the cost and method of disconnection during the use of the service. In addition, the operator informs on a monthly basis about which content provider services are connected to the number and how to disable them. After five months, the subscription must be renewed by explicit customer confirmation. If there is no confirmation, then it turns off automatically.
Unlike other operators, Beeline has two types of personal accounts for content services. The first, with automatic replenishment of the balance - that is, if the subscriber runs out of money on the second account, if necessary, pay for any content service, the funds will be automatically transferred from your main account. In fact, this format devalues the entire scheme with an additional account. Be careful when connecting the service. Choose the second account option - without automatic replenishment. In this case, if you run out of money on the second account if you need to pay for any content service, the funds will need to be deposited manually from the main account. You can connect an account without auto-replenishment through Personal Area, in Beeline's own office with the help of an office employee by calling a short number 07226 by sending a request to the number *110*5062# .
Principle of operation:
Payment for all services and subscriptions that are not related to Beeline's own content and payment for services is debited from the additional account social networks. Beeline content and social networking services are paid from the main personal account.
The additional account is replenished in the same way as the main number. Instead of the first digit of the number "9", the first digit of the number will be "6". For example, 8-905-875-01-15 is the main personal account, 8-605-875-01-15 is an additional one.
It is also possible to transfer funds from the main personal account to the additional one and vice versa.
Combination for transfer from the main account to the additional one:
*220*amount in rubles# dialing
Combination for transfer from additional to main account:
*222*amount in rubles# dialing
Megaphone
id="sub1">Each MegaFon subscriber in the Urals can connect a separate content account independently in the following convenient ways: by dialing the USSD command on the phone *393*4*1# call key or using query *393# go to the second page by pressing "4" and then 1. Create an account, go to the "Service Guide" self-service system and create an account for additional services in the "Content Services" section in a matter of seconds. Corporate clients with any payment system - advance or credit - can also connect a content account by writing an application at any MegaFon office.
Principle of operation:
By sending a message to a short number or dialing some USSD request for an entertainment service, the subscriber receives a message with a request to confirm debits from the content account, after sending the confirmation, the presence of the required amount on the content account is checked, if the balance is insufficient, the subscriber will be denied the service, Accordingly, no write-offs will occur.
Cost of SMS, USSD requests for short numbers, partner subscriptions will be charged from the created content account. If the balance of this account is zero, the activation of additional services and mobile subscriptions will not be available.
The operator's own services are paid from the main personal account, including such content services as MegaFon.TV Media Portal, Video Portal, Kaleidoscope. Other information and entertainment services, which relate to content services provided with the involvement of MegaFon's partners, are paid from the content account if the necessary amount is available on it.
You can conveniently replenish your content account or transfer money from an additional account to the main one using the Service Guide self-service system in the “Content Services” section, then “Replenishment of the Content Services Account”. You can also find out the balance of the content account and promptly replenish it through the request *393*2#.
MOTIVE
id="sub2">To connect an additional personal account for paying for content services, you just need to come to any office of the company with a passport and write an application. The account will be opened on the same day. The fee for opening and further use of the second personal account from the subscriber is not provided.
If a short number is used to order communication services, for example, to activate a package of minutes or SMS, the money is debited from the main account. If the short number is used to order any content services - melodies, pictures, postcards, horoscopes, etc. - money is debited from an additional account, of course, if you have one. If there are not enough funds on the additional personal account to pay for this or that content, the service will not be provided.
Principle of operation:
When ordering any content service, MOTIV necessarily notifies the subscriber about the cost and terms of its validity, after which it automatically turns off, as well as a double confirmation of the order.
“An additional personal account cannot 100% protect subscribers from the actions of mobile fraudsters, but it will help control the cost of paying for content services. For example, in order to avoid unplanned expenses, you can open an additional personal account for your child, maintain a practically zero balance on it and be sure that a small subscriber will not spend his monthly budget on melodies and pictures,” the press service of MOTIV said.
MOTIV subscribers can replenish an additional personal account at any office of the company or at a payment terminal that supports this functionality. IN this moment a service is under development that allows you to transfer money from the main account to an additional one. It is promised to be launched during the first half of 2015.
MTS
id="sub3">To open a separate personal account for paying for content services, the subscriber must personally contact the MTS salon-shop and fill out an application for the provision of services. Upon successful processing of the application, the subscriber will receive an SMS message about the activation of a separate account with the following text: “A separate personal account for the number +79ХХХХХХХХ has been successfully created, virtual number phone number +71ХХХХХХХХХ. Use it to replenish funds and request a balance." The term for processing the application is 10 days from the date of submission of the application.
Principle of operation:
When connecting the service, payment for all content services provided by third-party content providers (with the exception of services provided through single portal state and municipal services) will be made from the second personal account. If the subscriber did not open a separate personal account, the cost of these services will be debited from the subscriber's main account.
In order for the subscriber to be able to order content services when using a separate personal account, the balance of this personal account must be above zero. In the absence of funds on an additional personal account, payment and provision of content services will not be made.
The subscriber can replenish an additional account through payment systems, through a bank, as well as using bank card. In this case, it is necessary to indicate the virtual account number in the format +7-1XX-XXX-XX-XX or enter the number of a separate LAN directly. You can transfer funds from the main personal account to an additional one in your personal account or using the command *112*[your virtual number]*[amount in rubles]. You can check the balance of the second personal account using the USSD command *100*103# or in the subscriber's personal account.
Tele2 (Rostelecom)
id="sub4">To obtain a content personal account, a subscriber just needs to contact any Tele2 communication salon with a passport and fill out a written application. The content account will be created within a few days, about which the subscriber will be notified via SMS.
Subscriber's expenses for basic services communications (calls, SMS, Internet) will be debited from the main personal account, and the cost of content - from the content personal account. Content services include services provided by third parties (content providers) on short numbers, as well as operator services such as dating, one-time and subscription services issued on entertainment portals, etc. All popular Tele2 content services are collected on the operator’s website , where subscribers can independently and securely subscribe to the content of interest.
With a zero balance, funds are not debited from the account, i.e. the subscriber will not be able to use the service until there are not enough funds on the account to provide it. Thus, Tele2 subscribers are protected from unwanted costs.
Principle of operation:
When requesting a new content service, the subscriber receives an SMS message indicating the service, its cost, and the name of the content provider that provides it. To activate the service, the subscriber needs to send a confirmation in response.
The subscriber can replenish the content personal account by transferring funds from his main personal account using USSD commands. For the convenience of subscribers, teams have also been created to check the balance and return funds from the content personal account to the main one. All operations for opening, closing, managing a content personal account are free.
*160# - information about the balance of the content personal account
*160*AMOUNT# - transfer of funds from the subscriber's main personal account to his content account.
*160*AMOUNT*0# - return of funds from the subscriber's content personal account to his main account.
How to connect a separate personal account for content services and mobile subscriptions?
id="sub5">Setting up a separate personal account for content services on your SIM card is one of the most effective ways to protect against theft. However, it is impossible to talk about 100% protection against fraudulent charges, since the branded services of operators are excluded from the scope of these rules.
Nevertheless, subscribers, having opened a second account with a zero balance, can be sure that they will not give money "for air".
Most users get annoyed when they receive mobile subscriptions. A command entered by mistake, clicking on a link - and you have already signed up for a service that constantly deducts money from your balance. First of all, subscribers who are not well versed in technical matters. A specialized set of services helps to protect the client from unnecessary expenses. In this review article, we have to consider the "Content Personal Account" service from Tele2 - what kind of service it is and how you can use it.
Entertainment and informational services are mainly subscriptions that consume the balance of telephone funds. Some people are even interested in them, while others just get annoyed at the sight of them, because for the most part we are not able to notice their appearance.
Here are ways to avoid subscriptions:
- Do not click on incomprehensible links found on the Internet - the network is full of them, they imply an auto subscription to entertainment content;
- Do not enter commands unknown to you - if you meet a command that interests you on the network, do not rush to send it. Find online reviews about it and make an informed decision;
- Do not make calls to short numbers - calls to certain numbers will certainly lead you to the appearance of subscriptions;
- Do not use pirated software from questionable resources - such resources are full of viruses that lead to unwanted automatic subscriptions.
There are protections against this malware. For example, most smartphones today are equipped with a blocker for calls and sending SMS to short numbers - first, the system makes sure that the user is familiar with the rates.
Now we invite you to familiarize yourself with the "Content personal account" from Tele2 and how it helps to solve the problem with dubious content. This option involves opening a special the account from which the payment for entertainment services is actually made. And if there is no money in the account, then paid subscription it just won't activate. This principle guards the loss of client funds.
We also recommend that you definitely use a content personal account if you have people in your environment who are not versed in computer security. For example, the service will come in handy for children and people of retirement age - these groups lose money the most. In short, the risk of subscribing to something unwanted is always present.
We connect "Content account"
There are no specific USSD commands that can connect a client to a content account in Tele2. It will also not be possible to add it through the "Personal Account". The mechanism why the operator does not give the right to personally manage the connection of this service is not completely clear. Based on this, we have only one way out - we arm ourselves with a passport and go to the Tele2 department - only with the help of office specialists will we be connected to the "Content LS".
The operator allocates as much as 10 days for this procedure - about successful completion the connection operation the subscriber will know after receiving the SMS. All this is very strange, for example, for Beeline, this operation does not take even a minute.
If for a number of reasons you want to disable the "Content Personal Account", you also need to come to the Tele2 branch. There is also a simpler method - the service is deactivated by contacting the number 611 . In this case, the account will be removed from service immediately, and you will not have to wait for the end of 10 days, as when connecting.
How to use the content account?
Earlier we wrote that financial deductions for entertainment services are to be debited not from a regular account, but from a special one - for this it needs to be replenished in advance. If there are no funds, then various kinds of things will not be assigned to your number. paid services. If you still feel the need for them, replenish your account for content. For this purpose, dial a USSD request *160*amount#- funds from your balance will be redirected to the content account.
It is also possible to use additional commands. For example, a request *160*1# is needed to check the balance of funds on the balance of the content LAN. If you understand that the amount deposited on it is large, then it is possible to return them to the main account by sending a USSD command *160*amount*0#. There are no restrictions on amounts as in other matters and there are no commissions.
We deposited money to pay for the tariff, but at the right time the system reports that the amount on the balance sheet is not sufficient to charge the monthly fee - many of us have fallen into this situation. The Tele2 content account is a simple, and most importantly, cost-free solution to the problem. Thanks to him, you can distribute funds as you wish.
Briefly on the topic
- Connection of a content LAN is possible using the USSD command *160# .
- You can also write an application for service activation at the operator's office.
- Shutdown - by calling 611 or at the operator's office.
About the service
What is a content personal account in Tele2 and how does it differ from the main one? The main l / s is assigned to the subscriber immediately upon connecting to the operator. By default, all incoming and outgoing (and we are talking about them now) operations go through it. Both the debiting of funds for basic services (subscription fee and everything charged at the tariff in excess of it), and daily payments for subscriptions issued by the client independently.
Content - this is the second, auxiliary l / s, opening at the request of the subscriber. From the moment it is connected, the subscription fee for infotainment services is charged only from here. And the money that you put on your mobile will remain inviolable. The content account is replenished by making a transfer from the main one. read on.
A content account in Tele2 is a way to protect yourself from uncontrolled debiting of funds for entertainment and information services connected by you. After its opening, funds from the main l / s will be spent only on communication services.
There is an opinion! We assume that this service applies only to Tele2 partner resources, and when subscribing to third-party services, payments for services will be charged from the main account. Unfortunately, on the official website of Tele2 there is neither confirming nor refuting information in this regard.
How to connect
We will tell you how to connect a Tele2 content personal account in two ways. The first one, which has recently become available, is sending a short command from your phone: *160# + call button. After a while, you will receive a notification that the service has been activated. It works both from a smartphone and from a regular push-button dialer. And about that, you will learn from our other article on the site.
The second way to create a content account on Tele2 is to go to the operator's office.
At the moment, this is the only way to connect a content account - visiting the operator's salon!
How to disable the content personal account on Tele2:
- Call to number 611. For the system to immediately switch you to the operator, press "0". Be prepared for the fact that in order to confirm that you are the owner of this number, you will have to answer a few questions.
- Going to the operator's office (with the passport on which the number is issued and its owner, if it is not yours) and submitting an application to disable the service.
An article about that is also on our website, we advise you to read it.
Is this service really necessary?
We found out why Tele2 has a content personal account, what it is and how to connect it. Now let's answer the question, how big is the need for it? After all, it would seem that you can always go to your personal account and see what we have there from active subscriptions, what is paid and what is not, and make your own adjustments. And anyway, how can you not know that you signed up for something?
Perhaps you are interested in the current ones, if so, then follow the link provided.
Please note: you can accidentally click a button on the site, answer “yes” to any question on an unknown resource, looking through the notorious “signature in small print”. And you're done - your balance is daily withdrawn from your balance in Tele 2 for content. At the same time, the write-off occurs without notifications, respectively, you simply can not guess that there is some kind of paid subscription and will not check your personal account. We advise you to read our other article about 
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