Another virtual operator? No, the operator is "converged". Become a Subscriber cellular communication MGTS sounds bold, but the project is interesting and might work. Unless, of course, the credit of trust in MGTS among the residents of Moscow has not yet been exhausted
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The beautiful word “Integration” rarely means the real integration of billing platforms and the ability to transfer all calculations and interactions with the subscriber to the “stranger uncle”. But even from the moment MTS “purchased” the Moscow MGTS (wire connection) at the request of the main shareholder of both companies, this idea seemed to be in the air, justifying a financial maneuver. And the idea was worked out for two or three years, then for about a year it was finalized and refined to everyone's pleasure. When even the most stubborn journalists managed to forget the topic of the promised "convergence", the topic suddenly erupted and materialized in the final product. Suddenly.
The idea of convergence
For a long time there was a feeling that no one seriously considered the potential advantages of the merger of MTS and MGTS. The owner, the gentleman, ordered MTS to “buy” MGTS, and they bought it, transferring money from one pocket of Sistema to another. At the same time, immediately noting that no one is going to kill the MGTS brand, it is historically valuable and much more than just “promoted”.
Now they say that the creation of converged services was conceived several years ago and the issue was slowly worked out. The last year before the launch was spent obtaining all the necessary licenses and permits. It must be assumed that during the same period, the integration of billings was “brought to mind”, tariffs were finally agreed upon, etc. The work, technical and administrative, was probably “above the roof”. Harness “a horse and a quivering doe” into one wagon, and even if this wagon is called MGTS ... I can imagine the scale of the disaster. Or rather, I can’t (emoticon).
About MVNO
The term is popular and already "on hearing", means a virtual operator using the resources of the "material" operator. Ideally, the subscriber of such a virtual does not even suspect whose network it serves. In Russia, there is a certain misunderstanding of the essence of the concept, we are ready to hang the MVNO tag on anything. For example, some special rate in a box of an unusual color and with the name of a non-cellular brand tends to be announced by MVNO. And vice versa: "pure-bred" MVNOs strive to solemnly declare one more federal operator.
A full-fledged MVNO (virtual operator) can conditionally be considered an operator that uses only the "host" infrastructure. The virtual operator is responsible for subscriber services, contact centers, Personal Account, billing, payment acceptance and invoice processing. Ideally, the "host" supplies the virtual only voice and data traffic in bulk at agreed prices. The end consumer contacts only with the virtual and does not know what is happening "behind the scenes".
The essence of the project
In MGTS, this was modestly called "Complex Tariffs". The solution is obviously "sharpened" for existing MGTS subscribers, to some extent, and with the expectation of promising ones. It's no secret that last years the number of MGTS subscribers is gradually decreasing, many are completely switching to mobile communications(voice) and wired Internet from other providers. And even to mobile broadband access where the “wire” is expensive or unavailable. LTE is also very "to the court", the user experience from 4G is not much worse than those from wired Internet.
A comprehensive solution from MGTS is offered with significant discounts from the full price of the issue, up to 40% savings are declared. You can argue about the market adequacy of retail prices for components separately, but the fact remains: the package is much cheaper. We will talk about the contents of complex packages a little later.
The list of packages does not include offers for unhappy (or, conversely, happy) MGTS subscribers who are deprived of progressive GPON. They assure that these “disenfranchised people” have also been taken care of and the fourth option (for Internet via ADSL) will be offered soon. In the prices, they promised to fairly take into account the obviously lower speeds of access via ADSL. Judging by the information on the site, the Gold package is offered for 900 rubles, that is, for 50 rubles. cheaper. Learned, do not argue.
Implementation
The mobile MVNO of MGTS on the MTS network is “honest”, billings are integrated, and all interaction between the client and the operator takes place on the MGTS side. It's not about the "branded" SIM-card, on which you can draw any logo. It is clear that the subscriber's mobile expenses are calculated by billing on the MTS side, but all data is transferred to MGTS, and the result is available to the client in the Personal Account of MGTS.
More importantly, all mobile communication costs should be integrated into the general account of MGTS, this is convenient when paying. And the cellular-mobile part of the Agreement naturally becomes a credit, not an advance one. The credit limit on the general account is 3,000 rubles. For MTS, there are no problems in such lending, the option is ideal. All “showdowns” on non-payments fall on MGTS, and the “showdowns” themselves are unlikely to be massive: the client is tied to MGTS by a range of services, and an attempt not to pay is fraught with blocking everything and everything. Marketers loosely refer to this effect as “objective loyalty growth.”
Three (conditionally four) proposed complex tariffs are a rigid structure, no options are provided. Of course, advanced users would like a flexible redistribution of components in the package. For example, I don’t need “Digital TV” (I don’t watch TV shows), the home phone “lives” exclusively for the child’s chatter and possible urgent calls from school. And the MGTS version of Smart Mini does not suit. And how to combine it in three variants of Silver/Gold/Platinum, in which marketers decided everything for me? Unfortunately not. A mass product that seems to be focused on the needs of the average user. Although, it should be obvious: a person using a MGTS phone in the “Time Rate” mode is probably calling from a mobile phone, and Smart Mini is not interested in Smart Mini without minutes included. And vice versa: if a person uses Smart tariff+ with a rather large package of included minutes, then does he really need the “Premium” MGTS tariff with its 100-minute package of calls to mobile phones? Or a new Smart Top, it comes with the cheapest "Time Rate" MGTS for 205 rubles. it's straight up begging. However, Smart Top is not provided in the "grocery basket" at all.
In general, I suggest to an inquisitive user to carefully calculate everything within the strict framework of “complex” tariffs. To understand whether the declared savings justify the losses from the suboptimal components of the "food basket".
A single account and a credit form of payment is a significant plus. Autofill with bank card we do not consider as an equivalent of "loan", too many sad experiences of victims of scammers. By the way, I have a friend who stubbornly holds onto his contract with Beeline just for the sake of a postpaid form of payment. He is so comfortable and pleasant, he is not ready to consider any other options at all, money is not critical. Also the target audience.
There are no restrictions on the "cellular" part of the contract. That is, all the advantages and disadvantages of the MTS tariff are present in full, including international roaming, etc. Options packages too, see tariff descriptions and our reviews. It's just that all expenses for the month will fall into a single MGTS account and will be presented for payment. I'm not sure about participation in the MTS bonus program, but this is not the biggest nuisance in any case.
Peculiarities
As compensation for the rigidity of the conditions, an additional "tasty" is offered: free and unlimited calls between all telephone numbers of the "family" contract. Taking into account the fact that in MTS tariffs Smart Free calls to MTS and MGTS are already included in the subscription fee, the "additional goodies" come down to free calls With MGTS phone for "family" sims. Will the minutes of such calls be charged from the MGTS Platinum mobile minutes package? To be honest, I have no idea. I didn’t ask during the press conference, you won’t get a grasp of all the little things. But this is really a trifle.
Credit limit of 3,000 rubles. provided for one contract. That is, if there are several active guys "on board" a family boat, I can assume unpleasant surprises in international roaming. But this is treated simply and according to a well-known recipe: replenish your account with a margin. I hope that MGTS billing was trained to see and take into account such an “advance payment” on the balance sheet.
In the “Personal Account”, the owner of the MGTS contract will have access to management tools for all SIM cards “tied” to the contract. Including ordering details and other means of obtaining personal information in full. There is no contradiction with the current legislation here, there is only one owner of the contract, and all “family” SIM cards are automatically registered to it. With all the ensuing obligations and rights.
The MTS tariff is an unpredictable thing. For example, the long-suffering tariff “Free” was cut three times (changed the conditions) “on the live”, then two or three more times they “cut the dead man”, changing the parameters of the tariff sent to the archive long ago. I hope that it is technically difficult to synchronize such a disgrace in two billings and in the “Contract” with MGTS. And, accordingly, it will be easier to leave the tariff "as is". It is important.
Summary
Dealing with one telecom operator "everything and everything" is convenient, this is an indisputable fact. Payments on a single account, a loan, litigation with problems (if they arise) “one window”, peace of mind. Plus discounts. For those who use GPON from MGTS and MTS mobile communications, I strongly recommend that you estimate the total costs and add up the numbers.
There are also enough minuses, they are all (well, almost all) described above. But the global trend still leans towards package offers of universal operators, it is beneficial for them and more convenient for us. Therefore, I leave you to re-read the text and think about the postulate “Wholesale is more profitable even when retail is cheaper” (© - mine).
Over the past few years, MGTS has been upgrading its cable networks by switching to fiber-optic lines and backbones. Consequently, rejecting time-tested copper wires. However, judging by user reviews, the Moscow provider, promoting modern technology, frankly imposes the replacement of ADSL, which is outdated by today's standards, with GPON. Therefore, further we will consider the question of what constitutes an optical fiber from MGTS and is it possible to refuse to switch to a new communication standard?
What is GPON from MGTS?
GPON is a data transmission technology that operates using a fiber optic cable and a special receiving device (ONT modem). Due to the fact that information is transferred here through light pulses, providers can increase the Internet speed for individuals up to 1 Gb / s, which was previously almost impossible to achieve.
Using GPON, MGTS offers its customers to connect telecommunication services on the basis of the Triple-Play principle. Those. through one leased communication line, the operator can provide the subscriber with three services at once: IP-telephony, digital television and home internet.
In addition to the obvious advantage - high speed access to the network, optical fiber has a whole list of disadvantages. For example, an incredibly fragile cable, as well as a complete dependence on electricity, because the ONT modem works from an ordinary home outlet. Because if you turn off the light, then along with the Internet and digital TV landline phone also won't work.
Fiber installation
After submitting an application for GPON connection and agreeing with the provider on a convenient time for you, an installer will come to you to install the fiber optic and related equipment. This happens in accordance with standard project. According to the standard plan, the specialist is obliged to fix the ONT-station above the front door inside the dwelling. But in the conditions of a mutual decision of the parties - the customer and the contractor, the modem can be moved to another place.
At the same time, an MGTS employee will make several holes in your wall in order to lay a wire, bring a 220V socket, and also fix the holders for the router. Upon completion of the installation work, the wizard will check the performance of the connection: the quality of the connection along with the speed of the transmitted data. After analyzing the feedback from subscribers, we can state the fact that, on average, the implementation of the above manipulations takes from 1 to 2.5 hours.
Cable replacement
Immediately after installing the fiber, the installer will definitely disconnect the copper cable, which ensured the functionality of the phone and the ADSL router. If you still have funds on your personal account provided for paying for telecommunication services using the old technology, then they will automatically be used to pay off future debts, but in accordance with the new tariffs. Anyway this question it is necessary to negotiate privately with the operator of the Contact Center or an employee of the MGTS Customer Service Center.
Is the transition to GPON mandatory?
Since the second half of 2013, countless complaints about MGTS began to appear on the Internet, in which it was said that the operators of the presented provider were calling to fixed numbers of subscribers and persistently imposing a transition to fiber optics. At the same time, they claim that it is impossible to abandon GPON. By the way, the comments of users with claims against the Moscow city telephone networks continue to increase to this day.
Mobile operators
The MGTS company is much better known to the residents of the capital as a provider of landline telephone services and home Internet. High speed networks GPON, digital TV, smart home, burglar alarm - all this is quite familiar and even ordinary. But in addition to the entire range of services listed above, the range also includes mobile communications, which the operator provides to residents of Moscow and the capital region.Story
Among all the companies present on the cellular communication market, MGTS can be safely considered the oldest. It dates back to 1882, when the first telephone network was created in Moscow. It is clear that at that time there was no talk of any mobile communication even in the dreams of science fiction writers, but the pedigree of the modern operator dates back precisely to those times.In 1898, the organization was the first in Russia to open an intercity communication line with St. Petersburg, survived the revolution, civil, and then the Great Patriotic War, in 1980 provided communications for the Olympic Games, and in 2002 opened access to broadband Internet to its subscribers.
By that time, the company was already an open joint stock company, into which it was transformed in 1994 from a state-owned enterprise.
In 2006, MGTS subscribers received the opportunity to use the Mobile Home service, which was provided jointly with MTS OJSC. Its essence boiled down to the fact that when calling landline number it was possible to set up call forwarding to a cell phone if it was on a mobile network.
Perhaps this was the first event in the history of the operator, which had at least an indirect relation to cellular communications. At the same time, a new logo was introduced, created as part of the unification of the symbols of the companies of the Sistema Telecom group. It represents two squares familiar to MTS subscribers with an egg inscribed in one of them and the name of the company, but not in red, but in blue. Its author was the British agency Wolf Olins.
At the beginning of 2008, the company began developing digital television broadcasting, and a little later it introduced a triple-play package system, which included all three types of services provided by MGTS at that time: telephone communications, digital TV and high speed internet.
An important milestone was the year 2011, when a controlling stake in MGTS OJSC, owned by COMSTAR-UTS OJSC, after the takeover of the latter by MTS OJSC, became the property of the largest Russian telecommunications company.
Finally, in 2014, a virtual operator (MVNO) was created on the basis of MGTS. Since own cellular network the company did not have, and no one was going to create it, the resources of the parent company MTS were involved.
As a result, mobile voice, Internet and TV services were added to the triple-play package, after which it turned into 6-play.
In 2016, additional offers were introduced for home Internet users who paid for a package with an access speed of 100 and 200 Mbps.
The former received the opportunity to use the operator's mobile communications for free within the MGTS Smart mini tariff, the latter - NonStop. At the same time began to operate bonus program, whose participants received bonus points when paying for the company's services.
today
To date, the range of MGTS services has expanded significantly.
In addition to fixed and mobile communications, the Internet and television, the company provides its subscribers with the opportunity to use smart home technologies, and, in addition, allows you to install video surveillance and burglar alarms in your homes. An important advantage is the provision of parental control if necessary.
The new direction "Home operator" is intensively developing, which includes a range of household services: repair and cleaning of apartments, replacement of pipes and radiators, electrical work and assistance with computer equipment.
As for mobile communications, there are only two package tariffs for users, for which roaming has already been canceled throughout the country. More expensive, called Smart NonStop Unlim, among other things, contains unlimited Internet traffic, which is generally for the modern market mobile internet not typical.
The CEO of MGTS at the time of writing this review is Pavel Vladimirovich Kuznetsov, who replaced Andrey Ershov in this position in mid-2018. Prior to that, he headed Sistema, a member of AFK system integrator JSC Sitronics, and even earlier held a number of important posts in the administration of the Penza region.
The company's annual turnover has reached almost 20 billion rubles, and the number of employees is 8.5 thousand people. The subscriber base of the virtual mobile operator MGTS at the end of 2017 has 355 thousand subscribers.
Company reviews
Since the company is a regional company, and mobile communication is not its main specialization, the number of reviews is small.
And most of them relate specifically to the quality of home Internet. However, there are also comments regarding cellular communications.
The author of the review not only used one of the operator's tariffs for a long time, but subsequently connected a more expensive one, which in itself says a lot.
It is worth paying attention to the lack of contacts with technical support- for such a time they simply did not have a need.
Another review in which the author is satisfied with both the mobile communication tariff and the quality of the mobile Internet using LTE technology.
There are reviews in which there is a mention of the promotions held by the company. In this case, the user received a smartphone as a gift.
And here the advantages of the MGTS package approach to payment for communication services are demonstrated. For the same money, the subscriber not only kept his home phone, but also received a bunch of other features he needed.
Now - about the bad. There are almost 5 times more negative reviews than positive ones. In reality, this does not mean at all that the company is doing badly.
If a person is satisfied with the quality of service, then very rarely he can write a review without any motivation, for example, in the form of bonuses.
Immediately massive complaints about the increase in tariffs, and without prior notification of this sad fact to subscribers.
Blocking the SIM card for unknown reasons led to the fact that the user was left without communication during a trip abroad.
Probably, there is not a single operator that would not be complained about in connection with the problematic porting of the number. Either the employee fills in the passport data incorrectly, or something else will happen. But in general, MGTS has surprisingly few such complaints.
Two more subscribers had problems during a trip abroad. Apparently, the company is not doing very well with this.
Advantages and disadvantages
If we talk about the advantages of this operator, then among them can be safely attributed:
- Good quality of communication and mobile Internet, which is not surprising, since MGTS uses the network of the country's leader in the country's cellular communications market;
- An extensive range of services: the package includes not only fixed and mobile communications, but also many other necessary features.
- Just ridiculous in comparison, for example, with the Big Four operators, the number of complaints about paid subscriptions connected without the knowledge of subscribers.
- Tariff increase without prior notice to the subscriber. But on the other hand, where does he go? MGTS is included in the Register of natural monopolies in the field of communications, with alternative fixed networks in the capital region a problem.
- All sorts of problems when using mobile communications while traveling abroad.
Summing up, we can safely say that for those residents of Moscow and the Moscow region who need high-speed home internet, the opportunity to get mobile communications as part of the overall package of services may be quite attractive.
It hardly makes sense for everyone else to consider this option, since large cellular providers offer more flexible tariffs, and often more profitable if considered separately from the package.
Residents of Moscow are increasingly connecting to the Moscow city telephone network, which provides subscribers with mobile communications, Internet and television services.
From the name it is clear that the company directly covers Moscow and the Moscow region, and this is about 45 km of the network.
Recently, more and more questions from customers arise with the connection and operation of mobile MGTS.
Therefore, this article will discuss these issues in detail.
It is worth noting that the idea of integrating MTS and MGTS has been going around for a long time at various shareholders' meetings of enterprises.
But still, the idea was recently bought out by a new owner, and as a result, a new telephone network called MGTS was developed.
This transformation happened very quickly, so you rarely see headlines in the media about the reorganization of mobile communication packages.
But even without much publicity new company leading in Moscow. This is due to the fact that a lot of money was invested in the work and development of MGTS communications.
Therefore, communication offers users the latest developments.
MGTS has many advantages and advantages compared to other operators, which you can learn about further.
The integration of MTS into MGTS made it possible for subscribers to receive new and favorable rates, which are considered one of the most valuable, in the Moscow region.
As already mentioned, the idea of launching MGTS communications has been on paper for a long time, but a number of nuances were not given to its implementation, namely, the collection of the necessary permits, certificates, licenses, and so on.
What are the features of MGTS?
It is worth noting after the integration of the two network companies, all tariffs were redesigned, but still they were developed for the old needs of customers, so it's not worth talking about cardinal changes.
At the same time, the first tariffs were issued by MGTS with significant discounts, even up to 40, but this did not save sales, since the cost of the tariff did not cover low Internet traffic.
But a feature and a new step in the development of the united MGTS company was the use of GPON technology.
This technology allowed to increase the speed to very high rates.
Eventually mobile network MGTS today has become one of the most popular in Moscow and the Moscow region.
How to connect to mobile MGTS?
In order to get all the benefits of using the services of MGTS, you will need to get a SIM card.
You can do this in the following way:
1. Visit the offices of the MGTS company, which work separately for individuals and legal entities.
Before going to the office of the company, it is necessary to take your passport with you; e.
The application will need to indicate an additional technological number, IFO, passport details, home phone number.
3. After filling out the application, the user will be issued a temporary SIM card with a new temporary number.
After a certain use of the services, it will become the main one if the subscriber does not want to change it.
5. Already after 8 days, the temporary card will be activated and all calls and SMS messages will begin to arrive on it.
6. After that, the person officially becomes a MGTS subscriber.
Attention! The service of transferring a number from a temporary SIM card to the main one within 8 days is paid. The subscriber will need to pay 100 rubles, which will be included in a single bill (comes for utilities for using a cell phone).
What tariffs does MGTS provide for the phone?
MGTS provides subscribers with two tariffs for connecting mobile Internet and calls:
This package is provided to subscribers for a subscription fee of 300 rubles per month. Also, the user will be provided with 2 GB of Internet and at the same time traffic without a speed limit.
As for calls, this tariff provides 350 minutes to all networks of the Russian Federation and such a number of SMS.
On the territory of Moscow and the Moscow region, subscribers are provided with unlimited calls, and unlimited calls will be to the MTS operator.
In order to switch to this tariff, you need to enter the following command to switch: *111*530# and call.
This tariff allows users to use up to 0 GB of Internet for only 500 rubles per month.
Subscribers are provided with 500 minutes to all networks in the Russian Federation as part of the package price.
Also in Moscow and the Moscow region, all calls will be unlimited. Also, no limit is set for the MTS operator.
Subscribers can send up to 500 SMS, at a rate (0.50 rubles) throughout the Russian Federation.
In order to go to this tariff plan you need to dial the following command: *111*5300#. Then you need to dial the call.
What else do you need to know?
In order to manage your tariffs, as well as find out connected services. The subscriber can always go to his personal account, which can be found on the main page of the MGTS company.
Also on the main page you can view all subscribers who have signed a contract with MGTS.
IN personal account customers can take the details of their number without any violations.
Attention! Separately, it is worth considering the fact that some tariffs from MGTS for mobile communications can be redone quite regularly, so you need to periodically review the information on official page MGTS.
Also, an SMS notification should come about changing the tariff parameters.
In order to find out in detail information about a particular tariff, subscribers can always call the technical support line.
Where operators free of charge and around the clock help customers solve their problems.
You can call the operator at the number: 8 495 636-0-636. You can also ask a question directly during the purchase of a SIM card or on the main page of the company.
Subscriber reviews
Reviews about the mobile operator MGTS can be found very different. But basically, most subscribers leave positive comments.
Basically, users note such criteria as affordable tariffs, fast connection, stable signal operation, and so on.
It is worth noting, that the subscriber leave negative feedback. Basically they are related to the quality of service.
So, there are some complaints about the waiting time of the operator, his work and other nuances of service.
The main positive feedback aimed at the pricing policy of the company to provide a comprehensive Internet connection to mobile phone, computer and TV, all with just one cell phone.
At the same time, a comprehensive package is provided to customers with a good signal, which is important for receiving positive feedback from customers.
But in recent years, there has been a trend towards a decrease in the popularity of the mobile operator MGTS.
This is again due to the service, which plays a very important role for the subscriber.
So, many subscribers claim that when contacting the company's centers they are openly rude and do not want to help in resolving emerging issues.
This ultimately repels many citizens from connecting to this mobile operator.
It is worth noting, that the administration of the company is clearly not interested in raising the level of customer service and this plays a very negative role.
Thus, as can be seen from this article, working with MGTS is quite easy and simple.
At the same time, the convenience of work lies in the fact that the client can immediately connect not only a mobile operator with the Internet, but also additionally Internet on a PC, and television.
At the same time, payment does not occur separately, but immediately for all services from the MGTS company received at home.
But before connecting to a mobile operator, you need to carefully study all the reviews and terms of the company's tariffs, since they are not suitable for all users.
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