Due to the upcoming closure by Google of all its email services located outside the gmail.com domain on the service Google Apps Partner Edition, TUT.BY has agreed with Yandex to gradually transfer the contents of mailboxes and all correspondence of TUT.BY users to the Yandex.Mail service. In total, more than 2 million accounts will be transferred.
Part of a letter from Google warning about the imminent closure of the service
Dear partners,Re: Notice of end of support for Google Apps Partner Edition
Thank you for your cooperation and use of the affiliate Google versions Apps.
Due to Google's integration plans, we have decided to discontinue support for the partner version of this product.
What will happen?
No later than April 15, 2015, the @tut.by mailbox will change its design, will become very similar to Yandex.Mail, but will continue to perform its previous functions with the same archive and the same folders.Your email mailing address will also remain the same -<…>@tut.by, there is no need to notify anyone. Mail robots will quietly and automatically transfer your correspondence and folders to the new service safe and sound.
Considering the fact that Beltelecom has a separate dedicated channel for Yandex, the connection to the mailbox will become faster and more reliable.
What do you need to be prepared for?
There is no need to take any action if you:
- Do not use email programs (MS Outlook, The BAT!, Android Mail, iPhone, Microsoft Outlook Mobile, etc.) to view TUT.BY mail;
- You did not link the TUT.BY address on your Android smartphone (tablet) to your Google account (section "Settings - Account Google entry" - <…>@tut.by) ;
- Did not use Google services using a Google account linked to TUT.BY mail (Calendar, Contacts, Google Drive, Google Play Store, etc.)
In all other cases, you need to prepare for the transition:
- Information for users mail programs(MS Outlook, The BAT!, Android Mail, iPhone, Microsoft Outlook Mobile, etc.) is located.
- Information for those who have indicated their TUT.BY mailbox in their Android smartphone or tablet account -. Important! Don't be confused account Google for Android devices with an email account Gmail: There is no need to change anything if in the settings of your smartphone/tablet (section "Settings - Google Account") the address already ends with gmail.com. You only need to change your registration if it ends with @tut.by.
- Information for Google users Apps, in particular Calendar, Drive, etc., are located.
Please note that all issues with changing settings and transferring data (Contacts, Tasks, Calendar, etc.) must be resolved within the next 10 calendar days.
TUT.BY comments on the update of the mail service CEO LLC "TUT BY MEDIA" Alexander Chekan:
"We understand that many users will have to get used to the new appearance their box, but the Yandex product is the best of possible solutions for TUT.BY mail today. Our long-term cooperation with this company allows us to be sure that the quality of service will be at top level and letters will continue to arrive and be delivered instantly."
What options are available upon registration? mailbox?Free mailboxes for TUT.BY users are located on the Yandex.Mail platform. The mailbox capacity is not limited.
Email users are provided with:
- short mailbox with an address in the format [email protected];
- access via email clients using common IMAP4/POP3/SMTP protocols;
- SSL/TLS encryption support;
- access via mobile devices;
- a convenient web interface that can completely replace an email program;
- filtering of unwanted correspondence (spam) and viruses using innovative technologies;
- support for documents and spreadsheets with the ability to import and export from/to the family software Microsoft Office(Word, Excel);
- contact list, calendar, ability to store files on Yandex.Disk
- and much more…
There are three recovery methods: via a backup address, SMS or reply to Secret Question.
- If you have access to email, which you indicated as a backup for your account on TUT.BY, then in order to receive a link to it to enter a new password, just enter your login (TUT.BY username) on the page, and then indicate the backup address.
- To receive a code for changing your password in the form of an SMS, you need to enter your login (username TUT.BY) on the page, click on the "SMS" button and enter the phone number in full.
- You can also enter New Password after answering the security question directly on the page.
Please note that it is impossible to change your password using Yandex: all operations with passwords are carried out only on TUT.BY.
If you have chosen more than one recovery method, then any of these methods can be deleted. After deleting the answer to your security question this method recovery becomes unavailable in the future, while the backup address and phone number after deletion can be re-linked to the account. Each email address can be used as a backup for only one account on TUT.BY. Likewise: each phone number can only be associated with one account.
Service technical support The portal also does not develop software and never sends programs to users. Under no circumstances should you run the files attached to such emails or follow the links (especially if the files are archived) - these are dangerous viruses.
If you have received such a suspicious letter from any of the addresses in the format [email protected], please report it to [email protected] so that we can block the sender's account.
The only difference: TUT.BY users in the " Username" indicate not just the login, but full mailbox address, in the format [email protected].
If all the settings are specified, but the mail program does not accept or send letters, you can contact for help at [email protected]– attach screenshots of the settings and the error message window to the letter.
The only difference: in the “Username” field you will need to enter your mailbox address in the format [email protected]. Of the two possible incoming mail protocols, we recommend choosing IMAP.
In addition, on mobile devices you can also work with mail through the web interface (login from the page https://mail.tut.by).
Unfortunately, the ability to set avatars on Yandex.Mail is not provided for TUT.BY users. Sometimes user photos selected based on the results of automatic data processing are added to the lines with sent letters. social networks. If you find an error (i.e. the sender’s avatar is not yours), you can contact Yandex support using the form feedback on the page https://yandex.ru/support/mail-new/web/preferences/about-sender-form.html#about-sender-form.
Dmitry Smirnov,
For several weeks now gradual transfer of the contents of mailboxes and all correspondence of TUT.BY users to the Yandex.Mail service. Let us remind you that it is caused by Google closing all its email services located outside the gmail.com domain on the Google Apps Partner Edition service.
We have already answered the most frequently asked questions from users (we recommend that you read them again), however, as the transfer progresses, new points arise that require additional clarification.
Deleting cookies
If, when logging in to the page http://mail.tut.by, a form opens on Yandex asking you to enter your login and password again, we recommend that you close the page, delete cookies (through your browser settings) and try again to open your mailbox from the http page: //mail.tut.by. Below we provide links on how to do this in the most popular browsers:- Deleting cookies in the browser Google Chrome, Chromium and browsers based on it (Yandex.Browser, Amigo, etc.) - link;
- Deleting cookies in Mozilla Firefox- link ;
- Deleting cookies in Internet Explorer- link ;
- Deleting cookies in Opera - link.
Updating the settings of email programs and mobile devices
If you have previously used a mail collector program or configured authorization to mobile device, then after transferring the box you need to change the settings:- mobile devices (In the "Username" field, please enter your mailbox address in the format [email protected]).
If you did not manage to save your Google account data before the transfer
For those who, after transferring the mailbox, need temporary access to the old Google account to save files from Google Drive, contacts, etc., you need to:- Log in from http://mail.tut.by to an account like USERNAME.moved with the same password;
- Use instructions from Google for data transfer (link);
- The easiest way to save contacts is through export, and upload them to Yandex through import. The easiest way to save data from Google Drive is to use Google service Takeout.
Domain name
Username (login): username@domain_name
Password: user password
In the “Outgoing Mail Server” tab, you need to check the “SMTP server requires authentication” checkbox. Also set the switch to the position: “Similar to the server for incoming mail.”
Ports used:
for a normal connection:
for a secure connection:
outgoing mail (SMTP): 465
To work with your email using an email client program, you must use the following settings:
Mail server(IMAP/POP3/SMTP): domain name
Username (login): username@domain_name
Password: user password
Option "Use shared folder"Inbox" (store mail in Local Folders)" should be unchecked.
Ports used:
for a normal connection:
outgoing mail (SMTP): 2525;
incoming mail: IMAP:143, POP3: 110;
for a secure connection:
outgoing mail (SMTP): 465
incoming mail: IMAP: 993, POP3: 995.
To work with your email using an email client program, you must use the following settings:
Mail server (IMAP/POP3/SMTP): domain name
Username (login): username@domain_name
Password: user password
Important! After specifying the incoming and outgoing mail servers, you need to check the box “My SMTP server requires authorization.”
After entering your username and password and clicking the “next” button, a window will appear asking you to check the remaining properties of the mailbox.
- select “Yes” and click “Finish”;
- select the “Transport” tab;
- in the “Sending mail” section, click on the “Authentication” button;
- in the new window, check the “SMTP Authentication (RFC-2554)” checkbox, set the switch to the “Use mail receiving settings (POP3/IMAP)” position;
- Click the “OK” button. This completes the mailbox setup.
Ports used:
for a normal connection:
outgoing mail (SMTP): 2525;
incoming mail: IMAP:143, POP3: 110;
for a secure connection:
outgoing mail (SMTP): 465
incoming mail: IMAP: 993, POP3: 995.
Anti-spam filters may perceive your message as SPAM for many reasons. This could happen because someone has started marking your emails as SPAM, because someone has added your domain to blacklists, or because someone has analyzed the content of your message (try to rework it so that it doesn’t look like SPAM).
Also, the IP address of the server on which your hosting is located may be included in the spam lists, in which case you need to contact technical support.
- log in to CPanel;
- in the “Mail” section, open the “Distribution Lists” item;
- enter the name of the mailing list, select a domain from the drop-down list, enter the password and click the “Add mailing list” button;
- next to the mailing list that appears there is an “Administrate” item, by clicking on which you can edit the list at your discretion.
As a rule, if for some reason the addressee cannot receive a letter, then a response should be returned to the sender indicating the reason for the non-delivery of the message. If, after learning the server’s response, you cannot solve the problem yourself, then you need to contact technical support by email support@site. The request must indicate the sender's address, the recipient's address and the approximate time the message was sent.
It is also possible for several devices to receive mail from one mailbox. And in the settings of email clients there is an option “Delete letters from the server after receiving”.
Login to your Cpanel hosting control panel. In the “Mail” section, open the “MX Record” item. From the list, select the domain for which you will configure mail.
Add new entry:
For gmail.com/tut.by
Importance: 1
Recipient: ASPMX.L.GOOGLE.COM
For yandex.ru
Importance: 10
Recipient: MX.YANDEX.NET
Wait for the DNS records to update. This process can take up to 72 hours.
The Mail program (or Mail) is a standard application iOS systems and does not require additional installation from App Store. However, to work with the mail client, you must first carry out the “Mail” setup procedure. This article will discuss all the possible stages of setting up an email client using the native Mail application as an example.
Standard Mail setup on iPhone/iPad
To configure the email client, go to “Settings” -> “Mail, addresses, calendars”. Here the user is given a choice of services, such as Google, Yahoo, iCloud, Outlook and so on. To connect a service account that is not included in the general list, you need to click on the “Other” button, however, in this case, the procedure for connecting an account may differ from the standard one.
Having selected a service in which you already have an account, you need to tap on its logo, and then indicate the basic information of your account: name, e-mail, password. After checking the information, if there are no errors, the Mail application will be ready to use. But don’t rush to leave the “Mail, Addresses, Calendars” section. Here you can also customize some design styles, notifications, signatures and other little things.
By the way, if necessary, it is possible to add several accounts of various mail services at once.
Adding an account for Tut.by, Rambler, Yandex, etc. to the Mail app on iPhone/iPad
You can add a Tut.by or Rambler account to the standard iOS mail client “Mail” only by linking the server address. To do this, in the service selection window, click “Others”. In the menu that appears, enter your name, email and password.
- Mail.ru - pop.mail.ru
- Yandex - pop.yandex.ru
- Rambler - pop.rambler.ru
- Tut.by - pop.gmail.com
- Mail.ru - smtp.mail.ru:25
- Yandex -smtp.yandex.ru
- Rambler - smtp.rambler.ru
- Tut.by - smtp.gmail.com
If you encounter the error “The server rejected the recipient because. it does not allow relay" or "Relay error" in mail client, check that the information is filled in correctly.
As a final step, in the last settings menu that appears, we indicate those sections that we want to synchronize with the mail service (contacts, calendars, etc.), save all the settings made and check the operation of the mail. If an error occurs in the mail service, try repeating the entire procedure again. Perhaps you just missed something at one of the stages.
Also check that in the settings of your mail account, in the “outgoing mail” section, in the “primary server” item, the use of SSL is activated. If this does not help and mail continues to not work on your iPhone or iPad, then, in the same section, change the numerical value of the server port to 465 or 25.
Google two-step verification: setting up mail on iPhone or iPad
Often, Gmail users activate the two-step verification feature to increase the security of their Google account. From the moment it is turned on, the active mail account on the iPhone and iPad stops working, displaying the error "The username or password you entered is incorrect". In this case, re-entering the password or checking the username (just in case) does not bring any benefit.In this case, you need to do the following:
Step 1. Log into your Google account through a browser and go to the “Security” section.
Step 2. Look for the line “Two-Step Verification” and go to “Settings”.
Step 3. You will be prompted to enter your Google account password, after which you will be taken to the settings for this function. We need a second tab “Application Passwords”. Click on the “Manage application passwords” button and enter the password again.
Step 4. We see a list of all applications that have access to your Google account and mail, including. Here you can give access to the Mail application on your iPhone and iPad. To do this, click on the “Applications” menu, select “Mail”, and on the right, click on the “Device” menu, select iPhone or iPad and click the “Create” button.
Step 5. After all the manipulations, instructions will immediately open containing a new password for setting up an account on your device.
Following the instructions, go to “Settings” -> “Mail, addresses, calendars”, select your Gmail account from the list and change the password to the one specified in the instructions. Ready!
Email clients from the App Store
Despite the presence of quite high-quality staff on iOS, they are not bad alternative options may become: Mailbox, myMail, Boxer (lite version available) and standard clients from Google, Yandex, Yahoo and so on. Each application has a unique design and boasts interesting features that make working with by email It will become much easier and more convenient. The choice is yours.If you haven’t found an answer to your question or something didn’t work out for you, and there is no suitable solution in the comments below, ask a question through ours. It's fast, simple, convenient and doesn't require registration. You will find answers to your and other questions in the section.
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