In European countries, a change of operator with the preservation of the number has been practiced for a long time. In the near future, this will be implemented in Russia as well. Thus, each subscriber will have the opportunity to use those tariffs and communication quality that suit him, and at the same time it is not necessary to change the number.
Instructions for changing the operator
mobile communication without changing the number
This procedure will not take much time and effort, as it is very simple.
1. You need to contact a company representative cellular communication. A subscriber who decides to change a mobile operator without changing the number needs to write an application in which he will request a change of operator.
2. In order for the service to be carried out, need to pay off all debts. If there is a debt, no operator has the right to change the number, that is, the service will be impossible.
3. After checking the debt, the operator to which the client wants to connect concludes an agreement with the subscriber, and provides a temporary SIM card during the transition.
4. Then the new operator makes a porting request to the company, the services of which were previously used by the subscriber.
5. The former operator checks the debts, and if they are not present, provides its information about the subscriber number.
6. As soon as they changed the mobile operator, SIM-card with a changed operator, returned to the client.
As you can see, changing a mobile operator is quite simple, the main thing is not to have debts. Moreover, some operators, such as MTS and Megafon, offer to make the transition as convenient, easy and fast as possible.
This seems easy on the part of the subscriber, in fact, it is a rather complicated process for the mobile communication companies themselves.
In order for them to carry out this service, need to:
Compile a database of numbers that are transferred from one company to another while maintaining the same phone number;
Provide information about the subscriber number of the company to which it is transferred;
For each change in the created database, a fee will have to be charged from the cellular communication company;
In order for subscribers to stay with the operator, they must constantly improve their services and offer more favorable rates that will keep subscribers and prevent them from switching to a competitor.
According to the adopted Law "On Communications", if the company creates obstacles for people who decide to change their mobile operator without changing their number, they will be deprived of their license, and the subscriber will receive the right to free cellular communication. It should be noted that the companies are not enthusiastic about the innovations, but so far none of them has officially declared their displeasure. In turn, people expect a significant improvement in the quality of mobile services in the near future.
Is it possible to save a landline number
when changing the operator?
As soon as they started talking about the new Law “On Communications”, which provides for a change of operator while maintaining the previous number, everyone began to be interested in the question: “Is it possible to transfer a city number tied to a mobile operator?”. If a shift mobile number will be considered in detail and carefully, then urban will not be subject to consideration at all. This is explained by the fact that only federal numbers that start with +79 are subject to transfer and change.
How long does it take to change operators?
cell phone if you want to keep the number?
After the subscriber receives an answer to the question: “How to change the operator while keeping the number?”, He will be interested in another moment. Namely, the period that will be required for the transfer.
Many mobile communication companies are already working on this issue and offer the most convenient and shortest terms for changing the service operator. With regard to this, the Law "On Communications" states that:
- transition from one mobile operator to another for individual can be from 3 to 9 days;
- to change the mobile communication company legal entities it will take 21 to 29 days.
It should be noted that the transfer is performed only if there is no debt from the previous operator. If it was formed after an agreement was concluded with a new operator, then the client is obliged to pay it off within 10 days. If this is not done, then the cellular communication company has every right to suspend the change service while maintaining the number.
Who and how much to pay for keeping the number when changing the operator?
Publication date: 02.12.2013On December 1, the law on "the abolition of mobile slavery" came into force. Now everyone can change their mobile operator while keeping their number. However, everything is not as simple as it seems. So let's take a closer look...
More cons than pros
Our legislators often come up with laws that cannot be properly enforced. Deputies do not think two steps ahead, but only follow the “general wave”. The abolition of mobile slavery is, of course, a good thing. Many of us have hundreds of contacts, many accounts on the Internet are attached to our phone. Our number is ourselves. It is especially difficult for businessmen to change the number, because. their phone is their business assistant.
The state understands that everything is not done so simply, and therefore has provided a transitional period until April 15. During this time, mobile operators must establish the technology of changing the operator, without changing the phone number. But it's still a VERY difficult technical process.
Judge for yourself. First, no one has yet tested this system on a global scale. So a large influx of customers who want to change the operator will cause a collapse. No one guarantees that after changing the operator, you will be able to call normally. There is a non-illusory possibility that after changing the operator, no one will be able to get through to you.
Secondly, mobile operators must establish a complex system for the transmission of personal data, call statistics, etc. It's a bunch of paperwork. But in doing so, you cannot violate the law on personal data.
Thirdly, you need to change absolutely everything related to mobile numbers! Those. you need to reflash payment terminals, update mechanisms payment systems etc. After all, if earlier the first three digits determined the operator, now it will not be so.
Imagine a situation. You want to transfer money to the phone after changing the operator. You go to the terminal, and it asks you to specify the operator. You specify the operator, and the terminal immediately writes the first three digits of the operator's number. But you still have the old number! How do you do it then...
Most likely, the money will first go to your old operator, and then they will send money to another operator. But this is a dubious scheme, which in the long run will create problems for accounting and calculating the revenue of operator companies.
So there are much more questions to the new law and new orders than answers...
How to change the operator
If you still decide to change your mobile operator, then get ready for bureaucracy.
Step 1. Decide on a new operator
Decide which operator you want to join. Change one mobile slavery to another :)
Then go to the local office of this mobile operator and write a statement.
Step 2. We are waiting
You will have to wait a long time. By law, you have to wait about a week. But during the transition period, the operator can set the deadlines himself. So be prepared to wait more than a week.
Step 3. We pick up a new SIM card
Your new operator, after processing your application, will issue you a new SIM card with the same phone number as yours. The old SIM card will either be taken away or it will stop working.
Step 4. Price and conditions
The condition is simple: you must not have any debt to the old operator. The service itself costs 100 rubles - a symbolic price...
Consider the transition period
My friendly advice to you: do not change your mobile operator yet. Wait until April 15th. After all, until this date, a transitional provision is in effect. Those. the operators are not responsible for the delay in the consideration of your application.
But after April 15, the operators will be responsible. Those. if they violated the 8-day period, then you are required to provide communication services completely free of charge.
Interestingly, Russia is not a pioneer in the abolition of "mobile slavery". In many countries, a similar system for changing operators has been in place for a long time. For example, Germany and Japan are technologically advanced countries. However, it took them 2 years to establish similar system! So we can say with confidence that there will be many problems with changing the operator. After all, the time frame is too short.
Nobody said anything about various small mobile operators. After all, there are hundreds of operators in the regions that are technologically far behind the Big Four. Those. no one guarantees that they will be able to follow the established scheme for changing the operator without problems.
As you can see, there are still too many problems. So I strongly recommend to wait with the transition to a new operator.
Thank you for your attention!
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Each provider provides for the possibility of switching to another provider mobile services no change subscriber number. Here you should not flatter yourself and believe in the altruism of telecommunications companies, which until recently kept their subscribers in “ mobile slavery” and forced them to use unprofitable tariff plans in order to keep the number. Thanks to the intervention of the state, changing the provider while maintaining the phone was enshrined in legislative acts and over time has become a widespread practice.
In the article:
The Internet assistant Tariff-online.ru will tell you how to switch from one operator to another while keeping the number, spending a minimum of effort and time for this. Within the framework of this article, we will touch on the description of the transition process to Megafon, MTS, Beeline and Tele2. Let's not disregard the frequent difficulties that may arise when transferring the phone to another operator.
Switching to Megafon while keeping your phone
Megafon has the most extensive coverage area in Russia, actively implements advanced telecommunications technologies and offers affordable communications. The provider's subscriber base exceeds 90 million people and is constantly growing. If you decide to join their number, you have the opportunity for 100 rubles. use the services of remote transition and at the same time keep your current subscriber number.
- Before changing the operator to Megafon, you need to make sure that there is no debt on the number. Also, phone transfer is possible only in the region in which the SIM card is registered.
To remotely change another operator to Megafon with number porting, you must:
- Visit the provider's page "Go to Megafon with your own number (MNP)" and fill out the online application form "Simple switch to Megafon". This step allows you to get rid of a tedious visit to the operator's office and conveniently arrange free delivery of a new SIM card and a package of documents. All data must be entered without errors, since it is they that will be used to print out the transfer application, which you will have to sign at the time of delivery new card by courier.
- Meet the courier at the time appointed by the provider, provide a passport to identify ownership of the number specified in the online application, pay the cost of the service (100 rubles), sign an application and an agreement to change the company while keeping the number. If necessary, the courier will help you choose a favorable rate.
- Specify the required transition period, which can be from 8 to 180 days. At the time of the transfer of the number, the corresponding SMS will be sent to the subscriber's phone.
It is not possible to remotely switch to the Megafon operator by saving the number in all settlements countries. In such a situation, it is necessary to leave an application for a change of operator at the nearest office or communication salon of the provider.
Porting a number from another operator to MTS
The MTS operator can boast of high-quality communications, a developed roaming network and affordable tariff plans, including unlimited mobile Internet. On this moment the company has not yet implemented the possibility of remote operator change. To transfer your number under the management of MTS, you will need to personally visit the provider's office and pay 100 rubles. for making the transition. To do this, you must perform the following steps:
- Inform the office specialist about the intention to switch to the MTS tariff while maintaining the subscriber number and ask for help in drawing up an application for switching to service with a new provider. An MTS employee will without fail ask you to present a passport in order to confirm the fact of possession of a SIM card. If there is an urgent need to complete this procedure for a third party, the contractor must have a notarized power of attorney from the owner of the number, otherwise MTS will refuse to accept the phone of another provider under its control.
- If all formalities are met, the subscriber receives a SIM card with a temporary valid number MTS and the tariff plan chosen by him. When the transition procedure is completed, instead of a temporary SIM card, it will receive the old subscriber number.
- Pay a fee for switching to MTS with the preservation of the phone (100 rubles) and wait a few days for the results of checking the data provided to the operator. Throughout the entire time of the check, the applicant systematically receives SMS with information about the progress of the procedure, including messages about problematic and ambiguous points that have arisen. Here, the subscriber may need clarification or the performance of certain actions by him, for example, repayment of a debt to the old operator. Free consultations of an MTS specialist are available by calling 8 800 250 8 250.
- One day before the transition, an SMS will be sent to the applicant's phone with precise indication date and time when the MTS SIM card will have the number of another operator.
Switching to Beeline while maintaining the subscriber number
Beeline is always happy to offer its users competent technical support, profitable promotions and tariff plans. In terms of ease of transition without changing the number, Beeline occupies an intermediate position between Megafon and MTS. The subscriber can leave an online application on the provider’s website to transfer the number under Beeline’s management, but will still be forced to visit the nearest office of the company to complete the transition procedure, the cost of which will be 100 rubles.
In order to change the operator to Beeline with number portability, you will need the following steps:
- Go to the office or Beeline communication salon and express your wish to become a subscriber of the company on the terms of transferring the old number. Confirm the fact of registering a SIM card in your name by providing a passport and follow the instructions of an office employee regarding filling out an application for transfer.
- Choose the best tariff, pay 100 r. for the service and get a new Beeline SIM card. In accordance with the current legislation, the maximum period for performing the procedure for changing the operator while maintaining the number should not exceed 8 days. This strict requirement is valid only for the operator. The subscriber may not adhere to it and express in writing a wish for a longer transition period.
- After completing all the formalities, the applicant has to wait for the completion of the verification procedure, the status of which is constantly informed by SMS messages from the operator. The day before the transfer of the number, the applicant will receive an SMS with a request to install a SIM card in a mobile device.
Let us remind you once again that you can transfer a number to another operator only in the region where the SIM card is registered.
Switching to Tele2 while keeping the number
Provider Tele2 offers users a low price of tariff plans, high-quality communications and an ever-increasing coverage area. It is not surprising that, having such important advantages, the company is seamlessly expanding its customer base, including through subscribers of other operators.
To switch from another provider to Tele2 while maintaining the number, the following organizational measures are implemented:
- Make a visit to the Tele2 office, present a passport to confirm the rights to the SIM card of another operator and express a wish to transfer the number under the control of Tele2.
- With the help of an office employee, draw up an application to change the provider while maintaining the current phone.
- Sign an agreement, pay the cost of the transition service (100 rubles) and receive a Tele2 SIM card, which will be assigned the old subscriber number.
- The time for checking the data provided by the applicant and the number porting procedure itself cannot exceed 8 days from the date of application. At the same time, the subscriber has the opportunity to postpone the date of receipt of the Tele2 number of another operator under his control.
- The day before the transfer, the applicant will receive an SMS message indicating the exact time of the number transfer and detailed instructions for further actions.
In order to level out the risks of problems when changing the operator in advance, you need to take care of paying off all debts to the current provider.
Change of operator to Yota with the preservation of the number
Operator cellular network Yota (Yota) provides its customers with roaming-free space throughout Russia, available mobile communications and unlimited high speed internet. More and more subscribers of other providers are showing a desire to make the transition to Yota with the transfer of their old number.
To switch to Iota while keeping the number, you must perform the following steps:
- Visit the provider's office or salon. To confirm the legal right to own a SIM card, you will need to provide a passport. The best option can be considered the existence of an agreement with the operator used.
- With the help of an Iota employee, draw up an application for connection, pay for the transition services (100 rubles) and get a new SIM card.
- Within 4 days after submitting the application, find out all the points with a possible debt to the old provider. If it is, be sure to pay it off.
- The transition period regulated by law does not exceed 8 days. The day before the deadline, the applicant will receive an SMS with the exact time of porting the number. It is from this moment that the user becomes a full-fledged client of Iota with the preservation of the old subscriber phone.
- Choose the desired tariff plan and services by using the functionality or the Iota mobile application.
Draw your attention to! Iota is a subsidiary brand of Megafon and in the same way provides the ability to remotely change the operator using the official mobile phone for this. Yota application. A new SIM card can be obtained at the provider's office or by free delivery to the specified address.
Hidden difficulties of changing the operator while maintaining the number
Unfortunately, changing the operator with your number does not always go smoothly. The first inconveniences and problems often come from current provider, which should not affect the choice of the subscriber, but, nevertheless, importunately suggests "think everything over and not go anywhere." Therefore, no one and nowhere should tell about their intentions to switch to another operator. Even if it was necessary to amend the contract or obtain updated financial information, it is necessary to cite more prosaic and everyday reasons.
The transitional period after submitting an application to a new operator can be up to 8 days or even longer if the applicant so wishes. It is important to understand that during this time a comprehensive check of the subscriber is carried out. If during the transition period even a short-term small debt arises on the balance sheet, an automatic refusal to provide the service may follow. And you have to start all over again, right up to writing the application.
After receiving an SMS message about the exact time of the transition, serious communication problems often occur. The situation is described as follows: the old SIM card no longer works normally, but the new one still cannot.
- Don't panic and try to contact a new provider if the SIM doesn't work after the scheduled transition time, you just need to be patient. After a few hours, the connection will appear and the number will start working normally.
Well, the last unpleasant moment is connected with the inconvenience of replenishing the balance on the transferred phone in the first days or weeks after the transition. Very often, to complete this financial transaction, you will need to pay a visit to the operator's communication salon.
Finally
As you can see, changing the operator while keeping the phone is a fairly standard, inexpensive and easy procedure. A well-established mechanism for changing the operator allows you to settle all issues in 15-20 minutes of being in the office of a new provider. But the applicant should not complicate the procedure by first paying off all debts and choosing the office of a new operator in his home region to apply.
To ensure that the change of operator goes smoothly, before applying, check:
- data of the contract with the current operator. The number must be issued to you, all the data in the passport and the contract must match. If your surname or other passport details have changed since the conclusion of the contract, go to the office of the current operator and update the information;
- the region where the SIM card was registered. Changing the operator with the preservation of the number is possible only in the same region (subject of the Russian Federation) where the SIM card was purchased. If you're unsure, check with your current carrier's website;
- no debt or number blocking;
- period of use. You must use the services of the current operator for at least 60 days;
- number format. You will not be able to change the operator, keeping the city number. First, you will have to transfer it to the federal format, and only then apply for transfer.
How to apply for a change of operator
There are two options for applying:
- In the office of the new operator. Take your passport and 100-200 rubles, depending on the conditions of the operator. Specific conditions and amounts different operators you can see in the table below. At the office, you will need to write an application to change the operator and conclude a contract for communication services, after which you will receive a new SIM card.
- On the site of the new operator. Fill out the form on the website or in the operator's application. After submitting an application, a consultant will contact you: help you choose a tariff and clarify the necessary information. A courier will deliver a new SIM card and an agreement at a convenient time for you free of charge.
New SIM card with temporary number can be activated and used from the moment you receive it. Also, you can still use the old SIM card. After the transition, it will turn off, and the new one will change the temporary number to yours.
How long to wait for a number change
In most cases, the number is transferred within 8 calendar days. If you need to change your number later, for example, you want to spend money on your account, you can choose a different date for the transfer. The only thing is that it must be no later than 180 days from the date of conclusion of the contract.
If you do not have time to spend money on your account, they will not be transferred to the balance of the new SIM card. You can return them by applying with your passport to the office of the previous operator.
During the transfer, you should receive several SMS notifications:
- Gratitude for using the service and the date of the planned porting.
- Number pre-check results. If all the data from the first paragraph matched, the check will be successful.
- Reminder to change sim card. This SMS comes a day before the transfer of the number and reminds you at what time this will happen.
Do not schedule important calls during the transfer: at the time of the change of operator, outgoing calls and SMS may be limited for 30 minutes, and incoming calls and SMS for six hours.
The above conditions and restrictions are the same for almost all operators. However, there are still slight differences between them.
What conditions are provided by different operators
| Beeline | Megaphone | MTS | Tele2 | Yota | |
| Number change fee | 100 rubles | for free | 100 rubles | for free | for free |
| Translation time, not earlier | 8 days | 11 days | 8 days | 8-9 days | 8 days |
| Possibility to use a temporary number | There is | yes (you can use a SIM card with a temporary number even if the transfer did not take place) | yes (to use a SIM card, you need to deposit 200 rubles on your account) | There is | yes (mandatory initial payment of 300 rubles) |
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