Often, users of android smartphones are faced with such a problem when the following message appears on the screen of their device: “In the Google app Play market An error has occurred". Reasons why given error appears, can be different, ranging from a failure in the OS and ending with a malfunction of the application store itself. In today's article, we will take a closer look at the causes of the Google Play error, and also share ways to eliminate them.
Violation of the stability of the Android OS
So, the first problem, due to which the error “An error occurred in the Google Play Market application” appears on the smartphone screen, is a malfunction of the Android OS. You shouldn't be surprised by this. Periodic crashes happen in any operating system, even in everyone's favorite iOS. No one really knows what can cause the failure: third party applications, user actions, incorrect system updates, etc.
Fixing the crash problem is easy enough. All you need to do is reboot your device. In most cases, a reboot is enough to bring the system back to stable operation, because a reboot restarts all services and works correctly.
If the reboot did not help and the message “Google Play Market error has occurred” still appears on the smartphone screen, then it is quite possible that the failure turned out to be more global. In this case, you will have to perform a factory reset of the device. This will help restore all files, settings and, in general, return the smartphone to original state"from the box".
Resetting is also easy. We go into the settings of the device, we find the item “Backup and reset” there and click “Reset settings”. In the submenu that opens, click on the reset button and confirm your action.
Crash in the Play Market application
The next reason for the error "There was an error in the Google Play Market app" is a malfunction in the app store itself. This also happens, and, as practice shows, quite often. The cause of the failure of the usual serves incorrectly installed update"Market" or damage to the files responsible for the correct operation of the application.
To fix the problem, you need to run full reset Google Play. To do this, open the settings, find the "Applications" item and go to it. Next, switch to the tab of all applications and find "Google Play Market". In the application settings, clear the cache, data, and uninstall updates. All this is done by pressing the appropriate buttons. After these manipulations, we reboot the smartphone and use it.
Problem with google services
Another known issue that leads to the “Google Play Market app encountered an error” error is a disruption in the stable operation of Google services. Not many people know, but the correct and correct operation of the application store also depends on the Google services that are installed on the phone. If something happens to the services, for example, the files necessary for work are damaged, or the services are completely deleted by the user, then Google Play simply ceases to function normally. In the best case, the app store will open, work for a while, and then close with an error. In the worst case, the Market will not start at all, and an error will constantly pop up on the screen.
This problem is fixed quite easily. If the services have been removed, then they need to be downloaded as a separate apk file on one well-known site and installed. If there was a failure in stable operation Google Services then you need to clean up the data.
We go into the settings and go to the menu of all applications. We find Google services (Google Play Services or "Google Play Services") in the list of programs and click on them. Now you need to click on the button to clear the cache, and then on "Manage space". As soon as this is done, a window will open on the screen where you will need to confirm the cleaning by clicking on the "Delete all data" button. At the end of the procedure, restart the phone.
After these simple manipulations, the Google Play Market application error should disappear. If this did not happen, then do not lose heart, because the matter may not be in the services at all. What else? More on that below.
server error
So we got to the very last cause of the error with Google Play. Many users note that before the "Market" closes, another error appears on the smartphone screen - "Error Google servers Play Market. What does it mean? The fact that the smartphone cannot, for some reason, connect to the main server of the Google Play application, resulting in an error.
In order to fix this problem, you need to clear Market data, uninstall updates from the app store, clear Google services data, and sign in to your Google account on your phone. To do this, go to the settings, and then go to the "Accounts" menu. We select ours there, in the window that opens, click on 3 dots and select "Delete account". We reboot the phone, bind the account again.
After that, Google Play Market will have to work again, but without errors.
These days, Google apps help us get things done in a variety of ways. In any difficult situation, we turn to Google for help and get a solution. But it also happens that you urgently need a thing in the Google application, and suddenly a pop-up window appears with the inscription: "". And you also have to stop in the middle of the journey. This is very annoying, because you have not received the desired solution and at that moment you were completely helpless.
But do not give up: we will give you simple options that will help you easily solve your problem if you encounter this error. We will also teach you how to get out of the situation if Google Search stopped not on the Google application, but on any other application. We also have an easy solution for situations like screen overlay detection, Google Play services stop working and many other errors for Android devices.
There are several reasons why the Google app might stop working. Maybe the Google app you're using is out of date, or there's another problem with the Google Play app. The trouble may be caused by the lack of free space on your device by something else. At the moment we have 3 solutions, of which at least one will help correct this error.
Solution 1: Update the Google app to the latest versions
There can be several reasons for the "Google app has stopped" error, and one of them is due to an outdated version of the Google Play app installed on your Android device. Therefore, you must update the Google app to the latest versions in order to resolve this issue.
How to update Google Play Services to latest version:
If you have saved in the device settings automatic update Play Market a, then the Google app should be automatically updated to the latest version. But due to low connectivity, services may not be updated. You can update the Google app to the latest version from this link.
Solution 2: Clear Google App Cache
Whenever you search for something on the Google app, some data, search results, and search queries are stored as a cache on your device. Google apps can also crash because of the cache. You can try clearing the cache and see if that fixes the issue.To clear the cache of the Google app, run the following actions:
Clearing the cache can fix the bug in the Google app. You can even clear the cache of all apps in the same way.
Solution 3: Clear All Google App Data:
There can be several reasons why the Google app has stopped and the crash may be related to Google app data. Therefore, as an alternative solution, you can try deleting all Google app data. Clearing Google app data will not delete your device's internal data, it will just delete the result of saved search queries that you performed in your Google app.To clear Google app data, run the following actions:
We hope that at least one of the three solutions suggested here will help you deal with the problem " Google app has stopped". If you applied some other solution, and it worked, share it in the comments to the material. Your experience may help other users.
Every Android smartphone user is familiar with the Google Play program. This is a branded application that allows you to download various programs, books, music and more. Crashes in this application are quite rare, but they do happen. Therefore, today we will talk about the most common Google errors Play, as well as ways to solve them.
Error 24
May appear when trying to install some application. It occurs due to the fact that this application was already installed on your device (in our case, Go Launcher Ex), and after deletion in operating system there are “tails” (some folder or file) that directly interfere with the new installation.
To solve the problem, the device must be rooted. With the help of a file manager, in this case it is best - root explorer, you need to go to the sdcard / android / data / folder and delete the remnants of the application that cannot be installed. As an example, the photo shows the removal of the "tails" of the Go Launcher Ex program:
Error 101
In this case, the installation of new programs is blocked due to the large number of existing ones. To solve this problem, you only need to erase unnecessary applications. If this does not help, the cache and data of the Google Play Store, as well as Google Play Services, are cleared.
Error 413
This error usually occurs due to the use of World Wide Web proxy server and prevents you from downloading or updating the application. To solve it, the user only needs to clear the cache of his own browser and Google services. To do this, go to the application menu on the "All" tab and find "Google Play Services" and "Play Market" there. In relation to them, apply "Clear data" and "Stop".
Error 481
In this case, there is a problem with the Google account. This problem is solved by deleting the existing account. You need to go to "Settings" - "Accounts" - "Google" and delete the account. Reboot the device and add it again. If it does not help, then you need to register and add a new account.
Error 491
As a rule, it says that it is impossible to update or download any application. To get rid of this problem, you need to reinstall your Google account. First you need to go to "Settings" - "Applications" - "Application Management" - "All" and find "Google Play Services", then clear the cache and data of this component. Reboot device. Go to "Settings" - "Accounts and sync" and delete your account. Reboot the device again and after that add a remote or create new google account.
Error 492
She is work related. virtual machine Dalvik, which runs all applications and code written in the language Java programming. First of all, to solve error 492, use a simple cache clear and delete Google Services and Play Store data. If this does not help, you need to restore the factory settings of the device through the menu or boot into Recovery mode and activate an item called “wipe cache / dalvik cache” in it. Keep in mind that this will delete information from your phone, so back up the most important data you need first.
Error 498
It mainly occurs when accessing the Internet and downloading content. The reason for this is the full cache. Therefore, to get rid of this error, you need to clear the cache of your applications and remove all junk files. If it doesn’t help, try booting your smartphone / tablet in Recovery mode, for which, on the switched off device, you need to simultaneously press the power and home buttons for several seconds, or the power and volume down buttons. In Recovery mode, find and select the "Wipe cache partition".
Error 919
In this case, the download of the application is successful, but due to lack of memory, it simply does not open. All that is needed for the solution is to simply remove all unnecessary applications and other data. Likewise, if there free place on a memory card, you can transfer some programs.
Error 921
This error usually blocks the installation of applications. To solve it, you just need to clear the cache of the Google Service Framework and the Play Market, and then restart the device.
Error 923
Most often it crashes when synchronizing applications or when the cache memory is full. The first step is to check the memory of the device. If there is no free space, then you need to clear the memory of unnecessary (not used for a long time) programs. If you still have a lot of free space, then try clearing the cache "Google Service Framework", "Play Market", "Download Manager".
Another way to solve this problem is to boot the device into recovery mode or ClockWorkMod. In this case, you need to find and use the "Wipe cache partition" item.
Error 927
It occurs during the update of the Google Play store itself and blocks the download of any application. The problem is solved very simply: you just need to wait a while and repeat your attempt to download or update.
Errors 941 and 942
If any of these errors occur, you need to stop Google Play. The next step to take is to wipe the cache and updates. Carry out similar actions with Google Framework and Download Manager. After that, delete the Google account associated with the device. Reload and add a new account.
Have you encountered errors that pop up when installing or updating applications on Google Play? Nothing, it's just a matter of time! If one day you encounter unforeseen difficulties, do not give up. Check out our guide to dealing with common mistakes!
No one guarantees that the recommendations will help get rid of installation problems. Moreover, unconscious actions can harm both your smartphone and the personal data stored in it. I strongly recommend not to go into the water without knowing the ford. Although, by and large, you won’t have to do anything “criminal”. Go.
error 491 - error 491
Delete your Google account. To do this, go to the smartphone settings, scroll to accounts (accounts), enter your Google profile and delete it. Reboot your smartphone and connect your account again. Then go to the settings, enter the application menu, click on the "All" tab, find "Google Play Services", click "Clear data" and "Stop" in sequence.
error 498 - error 498
The problem is related to the cache overflow of the device. Delete unnecessary applications and files. Reboot your smartphone in Recovery mode - press the volume down key and the Home key at the same time (on most Samsung devices) or the volume down key and the power key (on most other devices). This mode offers a number of options. Select "W ipe cache partition" using the volume keys and confirm the action by pressing the power key.
error 919 - error 919
Solution 1: There is no free space on your smartphone. Get rid of unnecessary music, videos and bulky applications.
Solution 2 – Change your APN settings
error 413 - error 413
If you are using a proxy server, please be aware that this may cause problems with the work of Google Play Market.
Go to the settings, enter the application menu, click on the "All" tab, find "Google Play Services", click "Clear data" and "Stop" in sequence. Do the same for Google app Play Store and clear your internet browser cache.
error 923 - error 923
Delete your Google account and get rid of unnecessary applications that clutter up free space. Next, reboot your phone in R mode recovery. Select "Wipe cache partition" and boot the device in the usual way. Don't worry, your personal data will not be deleted. Reinstall your Google account.
error 921 - error 921
Try deleting the Google Play Store app cache. If this maneuver does not work, delete all data from the Google Play Store app, but keep in mind that this action will delete all previously set settings. As a last resort, delete your Google account, restart your device, and reconnect it.
error 403 - error 403
This error is usually caused by using two Google Accounts to purchase apps on the same device.
Connect to Google Play Store with correct account. Remove the problematic application. Try installing the app again by clicking the "Buy" button.
error 492 - error 492
Go to the settings, enter the application menu, click on the "All" tab, find "Google Play Services", click "Clear data" and "Stop" in sequence. Do the same for the Google Play Store app. If the problem persists, remove dalvik cache. This feature is available in Recovery mode with ROOT rights. If you do not have superuser rights, you must perform a data wipe / factory reset. This option is available to everyone in the same Recovery mode. Be careful, this action will clear all your data on your smartphone, you must first save a backup copy of the information.
error 927 - error 927
Just wait a couple of minutes while Google Play Store completes the update process. If the problem persists, go to the settings, enter the application menu, click on the "All" tab, find "Google Play Services", click "Clear data" and "Stop" in sequence. Do the same for the Google Play Store app.
error 101 - error 101
Banal removal of unnecessary applications should help. Otherwise, clear Google data Play Store, delete your Google account and sign in again.
error 481 - error 481
Delete your current Google account and use a different one.
error 911 - error 911
Solution 1: Clear your Google Play Store data Go to the settings, enter the application menu, click on the "All" tab, find "Google Play Store", click "Stop", "Clear data" and "Clear cache" in sequence.
Solution 2: If you are using a WiFi connection that requires authorization on a web page, it is likely that you have exhausted your authentication capability. Log in to APN using your mobile browser again. Open the Google Play Store and run the app update again. If this does not help, the problem lies in the WiFi network itself.
Solution 3 – Simply connect to a different WiFi network and start the update.
Method 4: Use cellular network to upgrade instead of WiFi. But use this method Only for updating small games and applications. Major upgrades can hit your pocket.
error 920 - error 920
Solution 1 – Turn off WiFi Turn on WiFi. Launch the Google Play Store and install or update the app.
Solution 2 – Delete your Google account Reboot your phone and log in again. Alternatively, you can add another Google account, launch the app store, and download the app.
Solution 3: Go to settings, enter the application menu, click on the "All" tab, find "Google Play Store", uninstall updates, click "Clear data" and "Clear cache", restart your smartphone. Open Market and install apps.
error 941 - error 941
Go to settings, enter the application menu, click on the "All" tab, find "Google Play Store", click "Stop", "Clear data" and "Clear cache". Also clear the cache and data of Download Manager. Open the Market and try to update. If the problem persists, try removing google updates Play Market.
error 504 - error 504
google service framework.
error 495 - error 495
Solution 1: Go to settings, enter the application menu, click on the "All" tab, find "Google Play Store", click "Clear data" and "Clear cache". Repeat steps for "G google service framework. Try installing updates. If the error still pops up, try uninstalling Google Play Store updates first.
Solution 2 – Delete your Google account Stop, clear data and cache for Google Play Store, G oogle service framework and download manager. Add a Google account and restart your smartphone.
error rh01 - error rh01
Solution 1: Go to settings, enter the application menu, click on the "All" tab, find "Google Play Store", click "Clear data" and "Clear cache". Repeat steps for "G google service framework. Try installing updates.
Solution 2 – Delete your Google account Stop, clear data and cache for Google Play Store, Google service framework and Download Manager. Add a Google account and restart your smartphone.
error rpc:s-5:aec-0 - error rpc:s-5:aec-0
Solution 1: Go to settings, enter the application menu, click on the "All" tab, find "Google Play Store", click "Uninstall updates" and "Clear cache". Delete cache and data for Google service framework and Download Manager. Try installing updates.
Solution 2 – Delete your Google account Stop, clear data and cache for Google Play Store, G oogle service framework and download manager. Add a Google account and restart your smartphone.
error -24 - error -24
Solution 1 (required). Install file manager, for example, ROOT Manager. In internal memory go to android/data/com.whatsapp folder and delete it. Install whatsapp from Google Play Store.
Solution 2 – Install Cleanmaster Delete whatsapp. Remove leftover files with Cleanmaster.
Solution 3: Do backup apps and data stored on your smartphone and reset the device to factory settings.
package file invalid
Solution 1 – Find the app in your device settings and delete its cache and data.
Solution 2: Install the app using the Google Play Store web interface
Solution 3: Turn off WiFi and install updates using mobile data
Solution 4 – Delete cache and data of Google Play Store and Google service framework Try updating. If it doesn't work, delete your Google account. Reboot your smartphone and sign in to your Google account again.
installation unsuccessful error
Solution 1 – Uninstall the app and reinstall it
Solution 2: Clear Google cache Play Market.
Solution 3 – Uninstall Google Play Store updates
Solution 4 – Unplug your SD card before installing the app
Solution 5: Delete the .android_secure folder
error rpc:aec:0]
Delete your Google account. Delete all synced accounts. Clear your Google Play Store data. Restart your smartphone.
RPC:S-3
Delete your Google account. Add it again or connect another profile.
What kind of app installation errors on Google Play have you seen? Can you suggest alternative ways problem solution? Buying an iPhone doesn't count!
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