Error 920 play market what to do. How to fix Google Play errors when installing and updating apps

IN Google Play there are many error codes like 963, 504, 505 etc. Among them, error 920 in the Play Market is considered the most common. This code appears when users are unable to download or update apps on Google Play.

Reasons for error 920

There are quite a few theories about the actual reason causing this error. Some users believe that this may be related to the Google server. Most frequent way that might help is to just wait a few minutes and try downloading or updating the app again.

If this simple method does not help, then our article is for you. Read it, and one of the methods will definitely help you get rid of the problem.

Fixing error 920 on Google Play is not difficult, so you can try to solve the problem yourself without contacting service providers. In the framework of our article, we will present four methods for solving this problem.

Clearing the cache

In order to avoid this error, you need to clear your cache and remove or re-add your Gmail account in settings. The first thing you should try is restarting (restarting) your Android device and then trying to install or update the app that is causing the error. If that didn't work, then try repeating the steps below in order to resolve error code 920 in the Android Google Play Store:

We analyzed the very first and simplest method a little higher, then there will be methods a little more complicated, incrementally.

Method #1 is step-by-step instruction which will help you get rid of this error:

  • Step 1. Go to the application in which you have given error.
  • Step 2: Open the app download page in the Google Play store.
  • Step 3: Delete the app from your device, and also uninstall all updates (if there was an error while updating the app).
  • Step 4: Now clear the cache of your device and try to install it again.

If this error no longer appears, the application installs well and is also updated, then we congratulate you. You have solved this problem.

If nothing has changed, and error 920 in play still appears and does not allow you to download or update anything, then continue to try other methods.

Internet connection check

Method #2: Disable and Enable Wi-Fi (Cellular Data). This is another basic method to resolve Google Play Error 920. This message may occur when you are reproducing many tasks, for example:

  • Download the application or update you need, in which you have an error.
  • Listen to music over the Internet.
  • Watching videos.
  • Download any program.

In this case, the speed of your Internet connection becomes insufficient to install the application you need, which is why error 920 appears in the Play Market.

In this case, you need to take some steps:

  • Restart your internet connection. To do this, simply turn off and then turn on your Wi-Fi, and if you log out through mobile operator then reload mobile data.
  • After that, go to the Play Store app and download the app you are about to download. If now error 920 does not appear, then everything is fine. So you have solved this problem.

And if even now error 920 continues to appear, then proceed to the next method.

Clearing data on Google Play

Method #3: Clear cache and data on the Google Play Store. It is a bit more complicated than the previous two methods, more steps need to be taken in this method to get rid of the error.

What you need to do is clear cache and clear data on Google Play. This will help you get past error code 920 the next time you download or update any app from the Google Play store.

  • Step 1. Go to your device settings.
  • Step 2: Find "Apps" in the settings menu. Here you can find the "Google Play Store" option. Open it.
  • Step 3. Now at the bottom you can find the "Clear Cache" option. Click on it and all your cache will be cleared.

After completing this step, clear the history and cache on your device (delete all recent apps). Go to Google Play and resume the download or update.

Changing your Google account

Method #4: Removing and adding a Google account. It is best to follow the order of the methods mentioned. For example, try each method in the given order until you get rid of Google Play Error 920.

If all methods did not bring a positive result, then you need to do the following. The best and guaranteed way is to temporarily delete your account Google entry from your phone and add it again. This is done in order to reset all your data on Google Play. As a result of this, there is a possibility that error 920, which you could not get rid of using other methods, will also be deleted. For this you need:

  • Step 1 - Go to "Your Settings" mobile phone».
  • Step 2 - Now find "Accounts" and then go to "Google Accounts".
  • Step 3 - In this section, find the account you are using for Google Play or the account you were using at the time the error occurred. Once you click on your account, you will find the option to delete it.
  • Step 4 - You have successfully deleted your account and added it again after that. After entering the ID Email and password and therefore adding your account go back to the play store and find the app you were downloading or updating when error code 920 appeared. Now reinstall it or update it. This time you won't encounter error 920.

Factory settings

If you follow the methods as shown above and proceed from the simplest, incrementally, to remove error code 920, it will help solve your problem.

If nothing helped from the methods presented above, then we regret to inform you that it is necessary to perform full reset all settings and return to factory settings.

This is only necessary if none of the proposed methods helped, because in this case all downloaded applications and all your data will be deleted.


Since 2012, users of gadgets running operating system Android began to receive common mistakes under the number 920, mainly when you start updating certain programs. Samsung and LG users were the first to notice this phenomenon, most often the 920 error occurs when updating Whats App and Viber messengers, Telegram and the Vkontakte application. Fix 920-. An error in the Play market can be done in several ways, and you can find out exactly what the reason is sometimes only by trying all the options. We will publish them in this article.

How to fix error 920 in Android Play Store?

Before describing the solutions, it is worth noting that error number 920 occurs most often among users using the so-called "custom" builds of Android and its individual applications. They are released by amateurs who, in pursuit of a beautiful design and removing unnecessary applications from their point of view, make changes to the functionality of the operating system kernel, thereby violating its integrity and causing errors during updates. At manual installation"hacked" applications (which do not require registration or payment) are also often found unable to update and 920 error.

1. Error 920 "Failed to update the application" and Wi-Fi networks

One way to resolve the error is to reconnect to the Wi-Fi network, select a different network, or use mobile networks to update the application. The explanation in this case is as follows - the Wi-Fi networks through which your gadget tries to download an update or install a new version of the program can be configured to filter traffic by the firewall on the equipment from which the Wi-Fi signal is distributed. That is, system administrators can prohibit downloading files from the Android Market as well. On the Internet, you can find cases when, in the process of troubleshooting the problem "The application could not be updated. Error code 920", it turned out that System Administrator blocked access to play store network equipment from which employees accessed the Internet. What can be done?

Go to the list of Wi-Fi networks, select the network through which you access the Internet, select "Forget network" and reconnect to it by entering your username and password.

2. Error 920 "Failed to update the app" and Google Play data

Here the problem may occur in the cache Google Apps Play and try to remove it - one of the options for fixing error 920. To do this, do the following:

We go on the points: "Settings" - "Applications" - "All". We select the problematic application that cannot be updated, select the function: "Clear data" or "Clear cache". After that, restart the gadget and try the update procedure again.

3. Reinstall the app

Google Play always offers the latest and most up-to-date versions of applications for download. If deleting an application that cannot be updated due to the 920th error does not affect any critical points (passwords, saved games or player experience), then you can delete the current version of the application and install the latest one from the Android Market.

4. End of support for your version of Android

Quite a rare occurrence, but found among Android users. Some applications no longer support older versions of Android and will simply not be installed on gadgets running older operating systems after the update.

5. Lack of free space

Take a close look at how much free space you have on your tablet and phone. Error 920 can also occur because the application has nowhere to write update data if your place is used. Delete unnecessary photos or videos, delete unused programs and their data, and try again after freeing up what you need free place. Perhaps after that you will be able to update the application.

If you often use the Play Market (Google Play) to download applications, then sooner or later you may encounter various errors that occur when working in this program. It is important to know exactly what each of them means and how to resolve these errors.

Play Market errors

We will look at the most common errors that may occur on your Android device when using the Play Market.

Error 498

This error occurs if the download of the application from the Play Market was interrupted. Probable Cause error - lack of space in the cache of the device. Therefore, in order to fix the problem, you need to clear the cache. Delete junk files and apps on the device. You can do it with special applications or manually.

If that doesn't work, another solution might be to disable and then enable Google Services Sync. For this:

Video: how to fix error 498 in the Play Market

Error 902

If error 902 is preventing you from downloading the app, you should check the following:

  • whether the application is tested and working;
  • Have you installed it before. If this app or an older version of it was previously installed on your device, completely uninstall it from your device and try downloading again.

Error 903

Deleting your Google account can help fix this error. To do this, you should do the following:

Error 905

This error appeared after one of the updates software on Android. It occurred on all versions of Android devices and sometimes did not allow using Google Play.

It is already fixed in new versions, but if you have already suffered from this error, the application may not update itself to new version. In such a case, do the following:


Video: how to fix error 905 in the Play Market

Error 906

This error can appear not only during installation, but also when updating applications. To fix it, it is often enough just to make another attempt to install the application or update it.

If this error appears again, the following steps will help:

  1. Try turning off the device and removing the memory card. Then put it back in and turn on the device.
  2. Select the application installed on the memory card that gives this error, and click "Move".
  3. When the application is transferred to the phone's memory, try installing it again.

If this method does not help, cleaning may help. Google cache play. For this:


Resetting your account can also help, as described above for error 903.

Error 907

This error often goes away on its own and is solved by the methods already described in this article.

It may help you:

  • removing the SD card or transferring the application to the device's memory;
  • cleaning the cache of Google services;
  • uninstall and reinstall Google updates Play Market.

The main difference between this error and the previous ones is that it most often occurs on relatively new Android versions, starting from 4.4 and up.

Error 911

This error can also be solved by standard methods, but it can also be caused by an unstable network connection. You can remove it in the following ways:

  • if you are trying to install an application via wi-fi, make sure it is stable and secure;
  • try installing the update using Mobile Internet if your tariff allows it;
  • check your internet connection settings and make sure you are logged in wifi networks which you are using.

Error 919

If this error occurs - your device thinks that there is not enough space to install this application. It's about exactly internal memory devices. Even if this is not true, the easiest way is to delete a few applications from the device's memory or move them to the SD card.

Error 920

This version of the error mainly occurs on devices with unofficial firmware. Ways to solve it have already been mentioned more than once in this article, and any of them can help you. Try the following options:

  • clear the cache with Google services;
  • re-create or change your account;
  • check and, if necessary, adjust the stability of the Internet connection.

In addition, it is worth trying something new. Namely:

  • restart your device. This will ensure that no background processes do not interfere with the installation;
  • install via computer. In this way, you will not only avoid connection problems during installation, but also bypass this or similar errors. You can also install applications through Google Market by logging into the same account that you use on your phone.

Errors 921, 923, 924, 926, 927, 932, 933, 936, 940, 941, 943, 951, 960, 961, 963, 964, 972

These errors may look different, but in fact they also occur when trying to install or update applications and are solved by the methods already mentioned:

  • clear the cache of Google services;
  • delete and re-create Google account;
  • check the quality of the Internet connection;
  • reinstall updates for Google services;
  • make sure that there is enough space in the device memory to install applications;
  • if the app you are installing was previously installed, make sure it is completely uninstalled.

Any of the methods described in this article can help you, and if you try them all, the problem will most likely be solved. Different errors can be so similar because they appear on different versions devices based on Android.

Video: Solving Common Google Play Errors

Considering the most common mistakes Google service Play, it becomes clear that the causes of their occurrence are quite similar. As a result, you should try all the proposed methods for the highest probability of successfully solving the problem. Knowing how to solve at least one of similar mistakes, you can probably deal with the rest of the errors that occur when downloading or updating applications.

Encountering mistakes can be frustrating. Not only do the errors get in the way of the task you need to do, but it can take a lot of work to get rid of the error and move on. Fortunately, we have access to the Internet, and within minutes of the error popping up, we can find a solution to get rid of it. In this article, we will focus on “ error 920“, what does it mean when you see this error, and how to get rid of it.

What Error 920 Is

The first thing some people do when they see a bug on a device is anxiety. They immediately begin to think that either the device is broken or they did something wrong, but this is very rare. In fact, most of the time there is little to no cause for errors popping up, and when it comes to fixing them, the fixes are simple.

There are several different reasons for error 920 to appear, but it can appear for other reasons too. These reasons are:

  • Your data connection is underlined too much
  • Device cache is full
  • You are connected to an unstable data connection.

If you encounter error 920, don't worry about it. With the help of the solutions that we are going to show you below, you will get rid of it in no time.

Error Solutions 920

There are four main solutions to fix error 920:

  • Reinstalling the app after encountering an error
  • Disabling and enabling a Wi-Fi connection
  • Clear Google Play Store Cache
  • Remove Google account from device and add it back

Fix #1 - Reinstalling the App

The first fix that we are going to show you is to simply reinstall the application that you are working with, and install it again after.

step 1- Take Android device and overhead the Google Play Store.
step #2- Search for the app you are having problems with and open the app page.
step #3- From here, click on “Delete” and wait a few minutes.
step #4- Once it is removed from the device, return to the application page and click “install”.
step #5- Once the app is downloaded and installed on your device, you should no longer have error 920 appearing.

This is the easiest fix there is and most of the time you will see that this fix gets the job done. If you have an error, take a few minutes and try one of the other methods we've shown below.

Fix #2 - Turn Wi-Fi on and off

The next fix that we will be showing you that will fix error code 920 is also quite simple. For this method, you should simply turn off “Wi-Fi” on the device and turn it back on.

step 1- Take your Android device, unlock it if necessary, and launch the “settings” application.
step #2- From here, scroll down to “ Wireless network”, and click on “Wi-Fi” setting to turn it off.
step #3- Wait a few minutes and click on it again to enable Wi-Fi connection again.
step #4- Leave app settings and head over to the Google Play Store. Locate the application that you are having problems with and try to install it. You should now be able to install the application without the 920 error occurring.

Once again, this method will take less than a minute to do and will hopefully get rid of the annoying 920 error from your device.

Fix #3 - Notch Google Play Store Cache

next, we'll take things a step further. The third fix we're about to show you is going to focus on clearing the Google Play Store app cache. It's a bit more complicated than the other two methods we've shown you so far.

step 1- Open your Android device and run the “settings” application.
step #2- With this app, swipe to the “Apps” heading and click on “Application Manager”.
step #3- This will take you to a page where you can see all the apps that are currently installed on the device.
step #4- Scroll down “Google Play Store” and once you have found it, click on it.
step #5- Below is the storage information, click on the "Clear Cache" button.
step #6- Finally, open Task Manager and close all applications that you are currently running as background processes.
step #7- Launch the Google Play Store and find the app you previously tried to download. You should now be able to download and install the app without encountering error 920.

While this is a little trickier to do, if you've already tried the other two fixes, then this might be your only option.

Fix #4 - Deleting Your Google Account from Your Device

Finally, this method will take a little longer than the other methods, although it is just as effective and will get rid of the 920 errors for you.

step 1- Open your Android device and open the “settings” application.
step #2- Scroll down to the “Accounts” heading, and click on “Google”.
step #3- Next, click on the “Delete Account” button at the bottom of the menu that has appeared. This will completely remove your Google account from your device.
step #4- Back to the “Settings” app, click on “Google” again and enter your account details to sign in to your Google account on your device.
step #5- Finally, head over to the Google Play Store and try to download and install the app you were having trouble with. You should be able to download and install it now successfully.

This is almost guaranteed to be a fix, and if none of the other methods work for you, there is no reason for you not to try this method out.

What if not one of these methods work?

If you have any persistent problems with error 920 and none of the fixes we showed you worked out, there is one more thing you can do.

Not only that, you can use the program to do backup data and troubleshooting, but it gives you access to all the features we have listed above.

To conclude

Having a bug on your device can be scary at first, but usually you will find that they are easy to deal with and you can get rid of them within minutes. Whether it's error 920 or another error, there is always a wide range of solutions available online, so when you run into an error, hop online and find a fix quickly. While bugs are annoying, fixing them is never too much of a hassle.

Today we are going to look at fixing the error in android: this time for "The application failed to load due to error 920". As we all know, most Android bugs are related to the Google Play Store. Most of these standard Android errors are solved by simply clearing the cache and data in Play Store, but so far this solution does not work for everyone. As I noted earlier, there is no single solution for these Google Play errors, so you will have to experiment with various fixes and solutions before downloading the apps again.

Here are a couple of fixes for error 920 or "The application cannot be downloaded due to error 920".

  1. Turn off WiFi
  2. Turn on WiFi
  3. Launch the Google Play Store and install or update the app.

The solution is the most standard, because. when the connection is disconnected, the Internet session with your device is updated. One of the problems with google server sessions is blocking packets with suspicious activity. In our case, there is no such activity, but the protection system worked and with this method we simply update our connection and ask google to give us a new identifier.

Solution 2

  1. Go to "Settings"
  2. Accounts
  3. Delete your Google account synced with Google Play.
  4. Reboot your phone and add your Google account to settings.
  5. Alternatively, add another Google account.
  6. Launch the Google Play Store and download the app.

An account conflict appears when there is an active session from several IP addresses. Perhaps your Account opened on a PC or another device, which led to a duplicate connection from several streams.

Solution 3

  1. Go to "Settings"
  2. Applications
  3. Open the "All" tab
  4. Find and click " Google Store play"
  5. "Clear cache"
  6. "Clear Data"
  7. Now from the same tab uninstall updates in Google Play Store
  8. Reboot your phone
  9. Open the Google Play Store and install the app.

These methods for solving error 920 with the market are one of the main ones. In this article, I tried to tell you about the basic principles of work and interaction Google servers and end user. Surely all the ways to solve this problem are unknown, and in extreme cases, you can leave a comment below and we will try to solve this problem together.



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