Can't download the game from the Play Market? Even he is not perfect and is not immune from malfunctions. The error message contains only some numbers, the reasons for the formation of the error are usually not indicated. The most common error codes that pop up are:
All owners of an android smartphone may experience a failure while downloading or installing a program, application or game from the play store. An error can also be issued simply when entering Google Play. Why is this happening?
Crashes are most often associated with program updates. Also, the reason may be in the cache, data or Google account.
The same recommendations apply to all failures on how to fix them. You need to either clear the data and cache of the play market, or re-create the account. You can also reinstall the Play Store. And if you have root rights, you can try to intervene mechanically using the file manager.
How to Clear the Play Store Cache
How to clear Play Store data
If the error reappears after clearing the cache, try deleting Play Store data. It is done like this:
How to delete and re-create a Google account
Clearing the cache and deleting the data should fix the issue. If she still hasn't made up her mind, there is another way. Try deleting your Google account from your phone. Then reboot the device and create a new one.
Then try downloading the app again.
How to reinstall Google Play Store
Using the File Manager
You must be root to use this method. Also this method Not recommended for non-advanced users of the android system: if you mistakenly or intentionally delete important system files, your phone will stop working.
Still not installing the program? For some errors, simply reconnecting the Internet (maybe the problem is a bad connection) or rebooting the device helps.
If the above methods failed to fix the failure, contact the support or service center.
Users of Android devices sometimes encounter problems when trying to download applications from the Google Play Market. Failures in the functioning of the service are manifested by constant errors, the inability to enter Google Play, crashes of add-ons, partial and complete inoperability. In half of the cases, the error notification contains only the code, without explaining the reasons that caused the failure. Google developers do not provide official information on how to fix this kind of problem.
- error 501 - unable to open the Google Play Store or install the application;
- Error 504 - Application cannot be downloaded. Error 504 occurs when there are problems installing or updating applications. The reasons are either the unavailability of the application on the server, if it was deleted, or buffer overflow;
- error 505 - multiple apps with duplicate permissions. Most often occurs on Android 5.0 Lolipop due to a conflict with some applications;
Error 501 in Play Market
Error 501 occurs when the app cannot be downloaded or updated. The problem is fixed in several ways, and these options are suitable for solving most similar errors:
- Set the correct time and date, then check your internet connection.
- Make sure you have enough free internal memory, which should be more than the application you are installing. Free up as much memory as needed.
- Reboot your device, as Play Market errors are often resolved in this way.
- Reset the settings: to do this, go to "Device Settings" - "Options" - "Application Manager". Select the Play Market, delete data in it and clear the cache. Retry installing the required app from the store. As an add-on, you can remove all Play Market updates, which will bring the application to its original state.
- This is how you need to deal with the Google Play Services and Google Services Framework applications if the above methods did not work.
- The essence of the error may lie in the disabled Google Accounts application. If this is the case, then find its icon in the "Application Manager" and click "Enable". Similarly, you need to do with the "Download Manager" if it is disabled.
- Sign out and sign in again with your Google account.
- If all of the above methods did not give a positive result, then the simultaneous deletion of the account, clearing the cache and data, rebooting the device and creating a new account will help.
Video: how to fix error 501
Error 504 on Google Play
Error 504 occurs when there are problems installing or updating applications. If the problem is not in the program removed from the site, then you can try the following:
- It is recommended that you stop using a proxy server. To go to "Settings" - "Applications" - "All Applications" - "Google Play Services" - "Clear data" and "Stop".
- Do the same with the Google Play Store app and Google Services Framework.
- Clear the browser cache - you can use a special application for this, for example, Clean Macter, or do it manually in the Application Settings.
- Reboot the tablet or phone that has the problem and try installing or updating the app again.
- As a last resort, delete your Google account, reboot, and create a new account.
Video: Troubleshooting Error 504
Error 505 on Google Play
Error number 505 can only occur on the Android 5.0 (Lollipop) operating system. And it happens due to the use or installation of applications based on Adobe Air (RedTeam, Bingo Blitz, Evernote, etc.). Applications that are developed using this utility have their own icons, which disappear in the Android Lollipop version, as a result of which error 505 pops up. Deleting such applications is impossible, since Google Play does not display them. One of the effective ways to fix error number 505 is to reset your smartphone to factory settings.
It is important to know that restoring the factory settings of an Android smartphone will lose all data, so it is recommended that you back up your data.
Step-by-step instructions for resetting to factory settings:
After that, you can use the Play Market, but if the error persists, you can clear the cache and data of the Google Play application:
- Enter "Settings".
- Open the Applications section.
- Next, select the All Apps tab.
- Find Google Play.
- In the Google Play app tab, click "Clear Cache" and "Clear Data".
Video: Troubleshooting Error 505
Error number 506 in Google Play Store
Error 506 is quite rare, and there are several ways to fix it.
The first and most popular is clearing the cache and data of the Google Play Market application, which occurs according to the algorithm indicated for errors number 501, 504 and 505. After clearing the cache, you must force stop the Google Play Market application:
- Open the Google Play Services app. You need to clear the cache and application data.
- Then find the Google Services Framework tab (in the same place, in the "All applications" section).
- Also find Google Open Services Framework and clear the cache and data as well.
- Then restart your Android smartphone or tablet and try to install the app that is having problems again.
In some cases, this method is ineffective, then the following recommendations can be followed:
You can remove the memory card mechanically by pulling it out of the slot on the device.
If the problem persists, you can delete your account by doing the following:
- Sign in to the Settings app on your Android device.
- Find and enter the Accounts or Accounts & sync section.
- Click on the Google tab and delete your account.
- Then go to Google Play and log in.
- Download and install the problematic application.
If this method did not bring a positive result, then you can try the last method - changing the location for downloading applications:
- Enter "Settings" on your Android device.
- Open the "Storage" section and in this section select the "Preferred installation location" of the application. Three options will be offered: "Internal memory", "Memory card", "Installation at the discretion of the system." You need to select "Install at the discretion of the system."
- Go to the Google Play app store, download again the app that was giving the error.
Alternatively, you can offer to download the APK file of an earlier version of the desired application. And then update it through Google Play.
Video: Troubleshooting Error 506
Users of devices with the Android operating system often experience various errors when working with the Google Play Store application. Each error occurs for a separate reason. At the same time, almost every failure can be solved by cleaning the cache and application data. However, there are exceptions. In any case, there are a sufficient number of ways to fix problems with the Play Market on Android.
Have you encountered errors that pop up when installing or updating applications on Google Play? Nothing, it's just a matter of time! If one day you encounter unforeseen difficulties, do not give up. Check out our guide to dealing with common mistakes!
No one guarantees that the recommendations will help get rid of installation problems. Moreover, unconscious actions can harm both your smartphone and the personal data stored in it. I strongly recommend not to go into the water without knowing the ford. Although, by and large, you won’t have to do anything “criminal”. Go.
error 491 - error 491
Delete your Google account. To do this, go to the smartphone settings, scroll to accounts (accounts), enter your Google profile and delete it. Reboot your smartphone and connect your account again. Then go to the settings, enter the application menu, click on the "All" tab, find "Google Play Services", click "Clear data" and "Stop" in sequence.
error 498 - error 498
The problem is related to the cache overflow of the device. Delete unnecessary applications and files. Reboot your smartphone in Recovery mode - press the volume down key and the Home key at the same time (on most Samsung devices) or the volume down key and the power key (on most other devices). This mode offers a number of options. Select "W ipe cache partition" using the volume keys and confirm the action by pressing the power key.
error 919 - error 919
Solution 1: There is no free space on your smartphone. Get rid of unnecessary music, videos and bulky applications.
Solution 2 – Change your APN settings
error 413 - error 413
If you are using a proxy server, remember that this may cause problems with the Google Play Store.
Go to the settings, enter the application menu, click on the "All" tab, find "Google Play Services", click "Clear data" and "Stop" in sequence. Do the same for the Google Play Store app and clear your internet browser cache.
error 923 - error 923
Delete your Google account and get rid of unnecessary apps that clog your free space. Next, reboot your phone in R mode recovery. Select "Wipe cache partition" and boot the device in the usual way. Don't worry, your personal data will not be deleted. Reinstall your Google account.
error 921 - error 921
Try deleting the Google Play Store app cache. If this maneuver does not work, delete all data from the Google Play Store app, but keep in mind that this action will delete all previously set settings. As a last resort, delete your Google account, restart your device, and reconnect it.
error 403 - error 403
This error is usually caused by using two Google Accounts to purchase apps on the same device.
Connect to Google Play Store with the correct account. Remove the problematic application. Try installing the app again by clicking the "Buy" button.
error 492 - error 492
Go to the settings, enter the application menu, click on the "All" tab, find "Google Play Services", click "Clear data" and "Stop" in sequence. Do the same for the Google Play Store app. If the problem persists, remove dalvik cache. This feature is available in Recovery mode with ROOT rights. If you do not have superuser rights, you must perform a data wipe / factory reset. This option is available to everyone in the same Recovery mode. Be careful, this action will clear all your data on your smartphone, you must first save a backup copy of the information.
error 927 - error 927
Just wait a couple of minutes while Google Play Store completes the update process. If the problem persists, go to the settings, enter the application menu, click on the "All" tab, find "Google Play Services", click "Clear data" and "Stop" in sequence. Do the same for the Google Play Store app.
error 101 - error 101
Banal removal of unnecessary applications should help. Otherwise, clear your Google Play Store data, delete your Google account, and sign in again.
error 481 - error 481
Delete your current Google account and use a different one.
error 911 - error 911
Solution 1: Clear your Google Play Store data Go to settings, enter the application menu, click on the "All" tab, find "Google Play Store", click "Stop", "Clear data" and "Clear cache" in sequence.
Solution 2: If you are using a WiFi connection that requires authorization on a web page, it is likely that you have exhausted your authentication capability. Log in to APN using your mobile browser again. Open the Google Play Store and run the app update again. If this does not help, the problem lies in the WiFi network itself.
Solution 3 – Simply connect to a different WiFi network and start the update.
Method 4: Use cellular network to update instead of WiFi But only use this method to update small games and applications. Major upgrades can hit your pocket.
error 920 - error 920
Solution 1 – Turn off WiFi Turn on WiFi. Launch the Google Play Store and install or update the app.
Solution 2 – Delete your Google account Reboot your phone and log in again. Alternatively, you can add another Google account, launch the app store, and download the app.
Solution 3: Go to settings, enter the application menu, click on the "All" tab, find "Google Play Store", uninstall updates, click "Clear data" and "Clear cache", restart your smartphone. Open Market and install apps.
error 941 - error 941
Go to settings, enter the application menu, click on the "All" tab, find "Google Play Store", click "Stop", "Clear data" and "Clear cache". Also clear the cache and data of Download Manager. Open the Market and try to update. If the problem persists, additionally try uninstalling Google Play Store updates.
error 504 - error 504
google service framework.
error 495 - error 495
Solution 1: Go to settings, enter the application menu, click on the "All" tab, find "Google Play Store", click "Clear data" and "Clear cache". Repeat steps for "G google service framework. Try installing updates. If the error still pops up, try uninstalling Google Play Store updates first.
Solution 2 – Delete your Google account Stop, clear data and cache for Google Play Store, G oogle service framework and download manager. Add a Google account and restart your smartphone.
error rh01 - error rh01
Solution 1: Go to settings, enter the application menu, click on the "All" tab, find "Google Play Store", click "Clear data" and "Clear cache". Repeat steps for "G google service framework. Try installing updates.
Solution 2 – Delete your Google account Stop, clear data and cache for Google Play Store, Google service framework and Download Manager. Add a Google account and restart your smartphone.
error rpc:s-5:aec-0 - error rpc:s-5:aec-0
Solution 1: Go to settings, enter the application menu, click on the "All" tab, find "Google Play Store", click "Uninstall updates" and "Clear cache". Delete cache and data for Google service framework and Download Manager. Try installing updates.
Solution 2 – Delete your Google account Stop, clear data and cache for Google Play Store, G oogle service framework and download manager. Add a Google account and restart your smartphone.
error -24 - error -24
Solution 1 (required). Install a file manager such as ROOT Manager. In internal storage, navigate to android/data/com.whatsapp folder and delete it. Install whatsapp from Google Play Store.
Solution 2 – Install Cleanmaster Delete whatsapp. Remove leftover files with Cleanmaster.
Solution 3: Back up the apps and data stored on your smartphone and reset the device to factory settings.
package file invalid
Solution 1 – Find the app in your device settings and delete its cache and data.
Solution 2: Install the app using the Google Play Store web interface
Solution 3: Turn off WiFi and install updates using mobile data
Solution 4 – Delete cache and data of Google Play Store and Google service framework Try updating. If it doesn't work, delete your Google account. Reboot your smartphone and sign in to your Google account again.
installation unsuccessful error
Solution 1 – Uninstall the app and reinstall it
Solution 2: Clear Google Play Store Cache
Solution 3 – Uninstall Google Play Store updates
Solution 4 – Unplug your SD card before installing the app
Solution 5: Delete the .android_secure folder
error rpc:aec:0]
Delete your Google account. Delete all synced accounts. Clear your Google Play Store data. Restart your smartphone.
RPC:S-3
Delete your Google account. Add it again or connect another profile.
What kind of app installation errors on Google Play have you seen? Can you suggest alternative ways to solve problems? Buying an iPhone doesn't count!
Almost all Android users at least once faced with the fact that when trying to download an application or simply launch the Play Market, an error popped up under some number. In this article, we will look at the solution to almost all errors that you can find in the Play Market.
Error without a number. If the error number is not written when jumping out, then this is almost certainly a problem with Google Play Services. There are four ways to solve it, depending on the cause of the error.
The first thing to do is go to the "Application Manager", find "Google Play Services" there and erase the application cache by going down a little.
If clearing the cache error persists, then uninstall the application and install it again. If this also does not help, then find the Google Services Framework application in the "Dispatcher" and clear the cache.
If all else fails, then you most likely just lost the date and time, so the services cannot be synchronized. Set the current date and time - everything should work.
Error 24 when installing the application on android. This error occurs during re-installation. Installed files are superimposed on already installed ones, and an error occurs. To solve it, you will have to install an additional application to obtain root rights. It is called Root Explorer and is distributed for free through the Play Market. In the application, you need to go to the Data section and delete the old files that you are going to replace.
Error 101. This is one of the most easily solved problems. Appears when there is not enough memory to install the application. All you need to do is erase unnecessary files from the device’s memory so that there is enough space for a new application.
Error 194. This error occurred on older versions of the Play Market. But about a year ago, a version was released where this error was fixed, so you just need to update the Play Market to at least version 5.9.12 or higher.
Error 403 access denied how to fix. The error appears when buying goods in the Play Market, if you logged into it from several accounts at once. To fix it, you need to log in from your main account, delete the purchased application and install it again. Error 403 play market in Crimea occurs for everyone due to the sanctions of Google on February 1. How to fix? Use a VPN or an anonymizer when entering the play market.
Error 413. Occurs when the application uses proxies that block the application from updating. You can fix this error by clearing the cache of Google services.
Error 481. Occurs as a result of account failure. To solve this problem, you need to go to accounts (accounts) as shown in the screenshots and delete your account. Then reboot the device and create a new one.
Error 491 when downloading from the market. This problem appears when the application cannot be installed or updated. The solution is simple. You need to clear the cache and data of "Google Play Services", restart the device and re-create your account.
Error 492 in the play market says that there was a problem with the Dalvik (virtual device for reading the Java language). To fix the problem, try deleting the Google Play and Play Market cache. If the error persists, there is no way out, you will have to reset to factory settings.
Error 495 in the play market occurs as a result of failures in the Play Market and Service Framework applications. To resolve the error, you should reset the cache of these applications and, if this does not help, delete the account.
Error 498 appears when your cache is full, so the download from the Play Market is interrupted. To remove the error, delete the cache of unnecessary files that take up a lot of space. Hint: social networks (VK, Facebook) usually clog the most places with saved music.
Error 504 in play store. This is a copy of error 495 - same problem, same solution.
Error 911 indicates various problems with Wi-Fi network authentication. The first step is to clear the cache and clear the Play Market data. Then try connecting to another available Wi-Fi and proceed with the installation via mobile networks.
Error 919 simple means that the device has run out of memory. You just need to erase unnecessary music, videos, photos, applications and continue normal work.
Error 920 in the play market occurs due to problems with the Wi-Fi connection. To solve it, you just need to reconnect. If this does not help, then delete your Google account and restart your device. Also try clearing the cache and data of Google services.
Error 921 in the play market pops up due to blocking the installation of applications. To fix the error, clear the cache of the Play Market and Google Service Framework. Then turn off-turn on the device.
Error 926. This is another server error similar to the previous one. Clear the cache of service applications and restart your phone.
Error 927 in the play market appears due to the fact that you are trying to download or update the application while updating the Play Market itself. Just wait for the update to finish.
Error 941 (942). Two identical errors that occur when there are problems with the Play Market. To fix, clear the cache, erase the Play Market data and, to be safe, re-create your account.
Epilogue.
If you find any other error in the Play Market that is not reflected in this list, then simply clear the cache and data of Google services; create a new account. As practice shows, this method works in 80% of all errors.
Search engines are full of requests for errors in working with the Play Market. They occur quite often, and most of them have a simple solution, which few people know about, because there is no officially provided information on this topic. Errors 501, 504, 505 and 506 are encountered when downloading, installing and updating applications.
The first and most common is the 501 error. It mainly occurs when downloading the YouTube or Google Play Movie & TV apps.
Error 501 occurs for various reasons. The most common are:
| Cause | Solution |
| Download multiple apps at the same time | Cancel all downloads and download applications sequentially one by one; |
| Incorrect device setup. For example, installing packages that are incompatible with Google Apps, a hacked OS, etc. | In this case, it is worth flashing the device and reinstalling Google Apps packages. |
| Google Play updates that may have compatibility issues | Roll them back. To do this, go to the "Settings" of the phone, select "Applications", find "Google Play Market" and in the "About the application" window, click on "Uninstall updates". Thus, the application will return to the factory settings. |
| Uninstalled updates for Google Play Services | Go to "Settings", select "Applications", click on "Google Play Services" and install updates. |
Error 504
Error 504 often occurs when loading Instagram. And that's about all we know for sure at the moment. The point is the aforementioned lack of official decryption of error codes.
But this does not mean that there is no solution to these problems. In the event of a 504 error, it is enough to perform actions such as clearing the cache and deleting Google Play Store data.
To clear cache and data:
Repeat this algorithm for Google Service Framework. If this does not work, delete your Google account and repeat the steps, including "Download Manager" in the list to delete data and cache.
Video: error 504 and its elimination
Error 505
This code means that an attempt is being made to install an already installed program. Some applications are invisible to the Play Market, so uninstallation is not possible, but they cannot be reinstalled either.
Such cases are common on devices running Android 5.0 when trying to install an application built with Adobe Air. Such applications have their own icons, which, for unclear reasons, are lost from visibility.
The solution here is to restore and reset to factory settings, which will definitely get rid of the problem. It is also recommended to clear the cache and data, as is the case with the 504 error.
Resetting the factory settings is quite simple. You just need to select the item "Restore and reset" phone settings. But remember that after a reset, all data will be permanently deleted, so don't forget to back up your data.
Error 506
Even less is known about error 506 than about error with code 504. It is most likely that the universal method for deleting cache and data in the Play Market, Google Play Services, Google Services Framework and Google Open Services Framework will successfully solve it. After that, it is recommended to restart the device and download the application again. Deleting your Google account can also help.
If this does not help, the problem may be in the memory settings:
Video: universal ways to fix errors in the Play Market
Do not rush to use methods such as factory reset or flashing a mobile device without trying universal and simpler methods. Remember, even in the most difficult situations there is a way out.
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