In this article, we will take a closer look at simple options for providing remote access to your computer in relation to remote support and maintenance of systems based on the 1C Enterprise platform.
You can complete this setting alone without help system administrator, specialist in 1C. In the future, we will be able to connect to your 1C database instantly in order to quickly and efficiently solve any issue and any problem using 1C. At the same time, it is important that you see all our actions in the process, control our work, and you can disconnect the access session at any time. Thus, you no longer have to wait for a specialist, consultant, 1C programmer for weeks, and in the future, wait months for a solution to your problem. It does not matter what version of the 1C Enterprise platform you have, what 1C configuration (Accounting, Payroll, Trade Management, etc.), using remote access, you yourself will directly demonstrate your problem.
The easiest and safest way to provide remote access to your computer is to use specialized programs.
The most popular remote access programs:
Let's consider each of them in more detail:
teamviewer
Perhaps the most popular program to date. You can download and run without installation. It is very convenient when you need high-quality 1C support, but your IT specialist is not available. Powerful functionality, free for non-commercial use. In this case, you do not need to worry about the license and cost, since we solve these issues.
Support for a large number of platforms (Android, iOS, Windows), so our specialist can help you even from the other side of the world.
To get started, just download the installation file for operating system Windows from the official site http://www.teamviewer.com/ru/
After starting, inform our specialist of the values displayed in the fields "Your ID" and "Password". The connection will happen instantly. We will solve your problem according to 1C, in the future we will help you set up teamviewer for free for further use, set the necessary security settings and advise you.
Brief instructions for providing remote access to 1C through Teamviewer:
- Download file - TeamViewer
- Run without installation
- Tell us your ID and one-time password
TeamViewer functionality: remote control, file transfer, chat, audio conference, video conference, demo mode.
LiteManager
At first glance, more simple program, but with good functionality. At the same time, an important plus is that it is free for both non-commercial and commercial use with a limit of no more than 30 computers. It consists of two parts: Server (server) and Viewer (program for connecting to the server).
It is possible to connect not only by ID (unique identifier), but also by the IP address of a computer on the network. There is an inventory function, screen recording, you can record all our actions and play back if necessary. If you need to purchase a license, the cost paid version cheaper than competitors.
The interface looks less modern than TeamViewer's.
Brief instructions for providing remote access to 1C through LiteManager:
- Download server setup file - LiteManager for Win
- Run and install
- Tell us ID
Ammyy Admin
Reliable, simple and convenient alternative to "Team viewer"! Does not require installation and administrative rights, free for non-commercial use, fast and efficient. Ideal solution for remote connection to your computer.
To get started, just click on the "Start with" button. Ammyy Admin":
After that, you need to choose a path to save the program file. The location of the file must be remembered for future use:
When the download of the program file is completed, you need to run it. To do this, open the folder where the save was made in the previous paragraph and run this file:
As soon as the "Ammyy Admin" program starts, you need to provide our specialist with the data from the "Your ID" field (marked with the number "1"). If you yourself want to connect to a remote computer, you must enter the data of the remote computer in the field marked with the number "2" and click the "Connect" button: 
Connection to a remote computer using the Ammyy Admin program has been successfully completed! 
Very often, users do not need full access directly to the computer on which 1C is installed, but they need to enter the 1C database remotely in user mode. Also sometimes you need access from a tablet, smartphone and other mobile devices. To do this, you need to install a web server and publish your database on it. How to do it in minutes read in
You can work with 1C:Accounting while at home, on vacation or on a business trip. Moreover, for this it is not necessary to buy expensive equipment, store the database in the "clouds" or carry it with you on a flash drive. You can organize access to your programs of the 1C:Enterprise 8 system using the new 1C:Link service.
The ability to connect to an accounting or trading program at any time and from anywhere is an advantage that needs no comment. With this opportunity, the accountant will be able to work while at home or in the country, the “mobile” employee will be able to place customer orders and write out documents directly “in the fields”, and the manager, leaving on vacation or a business trip, will control work in the office.
To organize such remote access, you can transfer your databases to virtual server, that is, use "cloud" technologies. But this method is not suitable for everyone. Firstly, traditional "cloud" services do not always support individual settings and improvements to programs, you have to abandon the usual ways of working and adapt to the strict requirements of the Internet solution.
Secondly, users may worry about the safety of their information bases. And although most often these doubts have no real basis, for some enterprises they become a stumbling block. Not every company will agree to give business-relevant information to the "cloud". Focusing on the needs of such enterprises, 1C has developed an alternative solution to cloud technologies - the 1C: Link service.
How 1C-Link differs from cloud solutions
The 1C:Link service allows you to work via the Internet with applications installed in the office or at home. There is no need to transfer your databases to the "clouds", all information is stored on users' computers, and all the improvements and settings of 1C:Enterprise 8 are saved. To quickly connect to the database, you only need a computer with access to the network.
The security issue is resolved as follows: the computer where 1C applications are installed is invisible over the regular Internet; user data is not stored on external servers. The transmitted data is protected by individual keys and certificates, which are stored only by users. The service provides a secure communication channel - a network tunnel through which the user gets access to his information. In addition, you can organize additional protection. To do this, you can independently set access for different categories of employees. It is also possible at any time to disable access for one or all users at once. You can work through "1C: Link" with the programs "1C: Accounting 8, edition 3", "1C: Trade Management 8, edition 11", "1C: Document Management 8", "1C: Small Business Management 8", as well as solutions created on their basis or independently in the "managed application" mode. Access can be configured simultaneously for several users, to several software products or infobases at the same time. You can do it yourself, or you can contact a partner of 1C.
How to independently connect the service "1C: Link"
Connecting the 1C:Link service is very simple - just register on the website www.link.1c.ru, download special application and select the databases you want to work with remotely. The entire sequence of actions consists of five steps.
Step 1. Register on the site link.1c.ru and confirm the registration by clicking on the link that you will receive on your email address.
Rice. 1. Registration on the site
Step 2 On the computer where your 1C:Enterprise 8 is installed, download the 1C:Link Publishing Wizard installation file, and then open it from the 1C program.
Rice. 2. Installing "Publishing Wizard 1C: Link"
Step 3 Accept the terms of the user agreement and click the button Further. The wizard will offer to download the components necessary for the operation of Agent 1C: Link. Agree to the download by ticking the appropriate box.
After that, select a place to install Agent 1C: Link or agree with the suggestion. Click the button Further.
Step 4. In the new window, enter the username and password that you specified when registering for the program.
Rice. 3. Connecting the site to the service "1C: Link"
Then select the name of the site through which you will connect to your applications via the Internet (the site name is entered in the format "xxxxx.link.1c.ru"). Click Forward.
Step 5 In the window that opens, specify the name of the infobase to which Internet access is required.
Rice. 4. Selecting an infobase
Step 6 The wizard will report that it is ready to load the components necessary for the operation of Agent 1C: Link. Allow the download by clicking the button Install.
You will soon receive a notification that the installation is complete. A notification will appear on your computer screen.
Pushing a button Forward, you will see a list of databases that are available for remote work.
Rice. 5. Available working bases
At the same time, the "Agent 1C: Link" icon will appear in the system menu of your computer, through which secure access to your databases via the Internet will be provided.
Rice. 6. Icon "Agent 1C: Link" in the system menu
note: the list of databases available for remote work, you can change it at any time if necessary.
How to connect to a working database from a remote computer
To work with your databases via the Internet, open your website (xxxx.link.1c.ru) in the browser of a remote computer and enter the login and password specified during registration. IN personal account you will see all the databases that are available for remote work.
Rice. 7. Connecting to infobases from a remote computer
Click on the desired database and work in the familiar interface.
Connecting the 1C:Link service takes a few minutes. To do this is no more difficult than installing, for example, skype or registering on a social network.
Your work programs will be available to you from any computer with an Internet connection, in the usual mode, with all modifications and settings saved.
The service will provide high level connection security, and you will not worry about the safety of your data.
Work through "1C: Link" does not require additional costs. The service is already included in the package of information technology support services (1C:ITS).
If you have a valid 1C:ITS TECHNO level agreement, you can connect Internet access to two information bases for free, and if 1C:ITS of the PROF level - to five.
There are several ways to connect to the 1C:Primary database. It all depends on the organization of the workplaces of your company's employees (whether they work permanently in the office, remotely) and the privacy policy. Consider all possible options.
Standard connection
- the information base is located within local network
- enough in the workplace powerful computers to operate the platform directly at the workplace.
What do you need to work
- Platform 1С:Підприємство should be installed at all workplaces
- The infobase must be located within the local network
- For the file version, access to a resource with an infobase for all workplaces must be configured
- For the client-server option - access to the server.
Advantages and disadvantages
IN file version work, computing resources are distributed among workplaces, the “server” is only required to provide access to the infobase file; in the client-server version, the computing resources of both the server and client workstations are used. But in the case of "weak" computers in the workplace, this can lead to low system performance. The main disadvantage is that it only works within the local network.
Terminal connection
Suitable for your company:
- if the normal option cannot be applied to improve stability and speed
- system operation (only a “picture” is transmitted over the network, and not infobase data).
Used when:
- 1C:Primary is not installed on your computer. All computers are in the same local network, but the platform and infobase are installed on the server, and all users work "remotely" (used for more stable operation when there is a powerful server);
- The infobase is located on a remote computer outside the local network.
What do you need to work
Advantages and disadvantages
The main advantage is that it can be used when the infobase is located outside the local network. It can also be an advantage to increase the speed and stability of the system if all users working with the program through a terminal connection work directly on the server, because in this case it is enough to have one “strong link” (server) for stable operation. At the same time, computing resources at workplaces are used only for the functioning of a remote connection, and the entire load associated directly with the operation of the 1C:Enterprise application falls on the server.
Using remote administration programs
Suitable for your company:
- no other options available.
Connection to a remote computer on which 1C:Primary is installed is carried out using special programs for remote connection, such as Radmin or teamviewer. After that, you use the program, as with a normal connection.
What do you need to work
For the computer to which the remote connection will be made, the possibility of this connection must be configured. To connect several users, a server OS must be installed on the remote computer that supports the required number of terminal connections, for example, MSWindowsServer. To connect one user, WindowsXP and above is enough.
In order to use TeamViewer to connect remotely, TeamViewer must be running on the computer you are about to connect to. After that, the user of the remote computer must tell you the login and password that TeamViewer will automatically generate. After that, by entering these data on your computer, you can connect to the remote one and run 1C: Enterprise.
Advantages and disadvantages
The advantage is usually the simplest and fast way connection to information base, located outside the local network, in the absence of a configured terminal connection. The main disadvantage is that the user cannot work at his workplace while his computer is controlled remotely. Also, the disadvantages include not always correct scaling of the image at different screen resolutions of the connecting computer and the remote one.
Via web client
Suitable for your company if:
- your employees work all over the world (users connect to the database through a browser).
It is used only for working in the "1C:Enterprise" mode, starting from version 8.2. The connection is made through a browser. The web address of an infobase located inside or outside the local network is entered as the web page address. After connecting, the username and password of the user of the 1C:Primary database is entered.
What do you need to work
It is necessary that, in addition to the main infobase, a web server (Apache, IIS) be deployed, on which the infobase will be published. A browser must be installed at the workplace (MS internet explorer, Mozilla Firefox, Google Chrome etc.).
Advantages and disadvantages
Advantages:
- launching 1C:Primary does not differ from the usual for all Internet users entering a web page in a browser
- independence from the operating system installed at the workplace;
- alternative to remote connections when using low-speed communication channels (such as GPRS and telephone modems).
Flaws:
- the functionality of the web interface differs from the functionality of the interface in normal mode and is not always sufficient;
- inability to work in the "Configurator" mode.
Combined Methods
Suitable for your company if: other options do not fit. However, such a connection is extremely inconvenient and time-consuming. Combined connection example:
- connect to a remote computer of the user of the organization through TeamViewer
- on remote computer terminally connect to the server on which the platform with the connected base is installed
- after connecting to the server, launch the launch pad and go to the database
Advantages and disadvantages Advantage that such a system can meet the requirements information security organizations when other options do not fit.
Flaws: duration and inconvenience when connecting. Discomfort while working.
Materials prepared by TQM systems. We are an official partner, we provide comprehensive services.
We are always glad to mutually beneficial cooperation.
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1C:Link is an easy way to organize a remote connection via the Internet to 1C applications installed on a user's computer or server.
The service does not require special knowledge or a system administrator. You can set up access via "1C: Link" yourself in a few minutes. You don't have to make any changes to your computer settings or buy additional hardware.
Main scenarios for using the service:
- The 1C program is installed on office computer and you need to work from home or somewhere else.
- Your company has a remote warehouse or office whose employees need to connect to the 1C database.
- The company's specialists work in different offices, but everyone needs access to the 1C program.
- A manager or manager is often away from the office and needs reports on revenue, inventory balances, prices from accounting system 1C…
When creating 1C:Link, we paid Special attention security issues. Infobases are located only on your computers. All data is transmitted over a secure channel, and additional authorization is provided to access your 1C databases.
As in a local network, several people can work with several databases at the same time. The service works with atypical configurations, all settings and improvements to 1C programs are saved.
Terms of Use
The service works in programs:
- 1C: Accounting 8 (version 3)
- 1C: Managing our company 8
- 1C: Trade Management 8 (Edition 11)
- 1C: Document management 8
- 1С:CRM 2.0
- other 1C programs developed in the "managed application" mode.
The service requires Internet access.
The service is not supported in basic versions of 1C:Enterprise solutions.
Price
Agent "1C: Link 2"
7 560 rubles/year
- Connecting up to two bases;
1C: Link. 1 base extension
5 250 rubles/year
- Connecting one additional base (with a valid license "Agent 1C: Link 2")
1C: Link. 5 base extension
RUB 15,750/year
- Connecting up to 5 additional bases (with a valid license "Agent 1C: Link 2")
1C: Link test for 1 month
Get- Connecting up to two bases;
- Any number of users (according to the number of purchased 1C:Enterprise client licenses)
| Quantity months |
Price, rub) | ||
|---|---|---|---|
| Agent "1C: Link 2" | 1C: Link. Extension by 1 base |
1C: Link. Extension by 5 bases |
|
| 1 | 760 | 530 | 1 580 |
| 2 | 1 490 | 1 040 | 3 100 |
| 3 | 2 200 | 1 530 | 4 580 |
| 4 | 2 890 | 2 010 | 6 010 |
| 5 | 3 550 | 2 470 | 7 390 |
| 6 | 4 190 | 2 910 | 8 730 |
| 7 | 4 810 | 3 340 | 10 020 |
| 8 | 5 410 | 3 760 | 11 260 |
| 9 | 5 980 | 4 150 | 12 450 |
| 10 | 6 530 | 4 540 | 13 600 |
| 11 | 7 060 | 4 900 | 14 700 |
| 12 | 7 560 | 5 250 | 15 750 |
Special offers
"Agent 1C: Link 2" is included in the information technology support packages
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