Software protection is tied to the hardware and to the installed operating system:
In the box with the program you will find a yellow leaflet. The registration number of the program will be written at the top, and the pin codes from the software keys will be given below. How to install it is written in detail on the same sheet.
Types of software licenses
- All software licenses are divided into client and server licenses. There are three types of CALs:
- Single-user - allow you to run an unlimited number of applications in thin and thick client mode, as well as the Configurator on one PC.
- Multi-user - allow you to run the number of applications specified in the license face value in the mode of thick, thin and web clients, as well as the configurator on an arbitrary number of PCs. The 1C:Enterprise server or the web server extension module is responsible for issuing multi-user licenses to clients.
Combined - contains licenses of both types, but only one can be activated, if a single-user pin code was activated first from such a set, then in the future it will not be possible to use this license as a multi-user one.
A server license allows you to run an unlimited number of 1C:Enterprise (rphost) server work processes on one server, divided into 32-bit and 64-bit, while a 64-bit license allows you to run a 32-bit version of the server.
A single user license is supplied with the main distribution or as a single license. workplace. It can be installed on a computer, a 1C:Enterprise server, a web server extension module, or a terminal server. If installed on a server, it is stacked with other licenses activated on the server and used, except for the terminal server, as a multi-user license.
Multi-user licenses are supplied in sets of 50, 100, 300 and 500 licenses and can only be installed on a 1C:Enterprise server, a web server extension module or a terminal server, in the latter case they are used as single-user licenses.
Sets for 5, 10 and 20 users are combined, the type of license is selected at the time of activation of the first pin code.
For single player version pin codes look something like this:
- 111-111-111-111-111
- 222-222-222-222-222
- 333-333-333-333-333
The first pin code for the initial license installation. The other two & spares. Activating the spare key & deactivates the first one. I recommend that you mark the name of the computer on which the key is activated, as well as save the information about the organization requested during activation to a file and print it and keep it as the apple of an eye, since when replacing a computer and activating a spare license, they must be entered exactly the same as for the first time.
Network (multi-user) versions:
For network versions, two types of pin codes are given & single-user and multi-user . Each type has a main and spare keys.
Let's say a 5-user version will have: 5 main single-user and 2 spares for them or 1 multi-user and 2 spares for it.
The question arises: in which cases to use one or the other?
Let's say you put the database on the server in file version, and users will log in over the network and each will have the platform installed locally, in which case we will activate single-user licenses. There is one inconvenience in this case. Now platform 8.2 often has new releases and you need to periodically update it on all computers from which you enter 1C. In order for the Infobase not to be damaged, you cannot run it from different computers with different releases of the platform. After such a launch, internal tables may be damaged, as well as archival copies programs created during such operation will not be opened.
If users access the server via terminal access, RITMIX and others, i.e. work directly on the server, then activate the multi-user license. In this case, we update the platform on the server.
I recommend that each key mark the name of the computer on which it was installed and print a file with the organization data that you enter during activation and store it in a secluded place, along with regattas.
Software license recovery.
There are situations when a computer on which a registered software license stops working, or the operating system is reinstalled. As a result, it is necessary to restore 1C software license.
So 1C Enterprise platform installed on new computer, or on a computer where the operating system is reinstalled. How to do this is described. We launch 1C, the system starts begging for a license, click the link "Get a license":
We open the document of the set of PIN codes and look for PIN - code 1C registered on the computer with the reinstalled system. Enter and click "Next"
If all reserve PIN-codes have been used up, you can request an additional reserve PIN code at the licensing center by sending a letter to: [email protected]. The letter must indicate the name of the organization, TIN, registration number of the delivery, as well as the reason for which it is necessary to send an additional PIN - code.
Important!!! Be sure to note the changes in the kit PIN - codes 1C.
If for some reason the registration data is lost, it is possible to request it from the licensing center by generating a letter to the address: [email protected]. The letter must indicate the name of the organization, TIN, registration number of the delivery, as well as the reason for which it is necessary to send the registration data.
If the entered data matches, the system will report that the license was successfully obtained.
Reviews (47) ()
In our PIN code, instead of 15, there are 16 digits. How can we be?
Need to write to support [email protected]. In the letter, indicate the name of the organization, TIN, Registration number software product 1C, as well as indicate the reason, for example, "the registration data have been lost, please provide them to us." You will be answered within a few hours.
Elena replied:
December 21st, 2015 at 04:28 pm
How long does it take for the support service to restore the registration data?
schastlivy replied:
January 14th, 2016 at 03:37 pm
Good afternoon, from 1 hour to a day
Pretorian replied:
September 19th, 2017 at 10:32 am
No need to fill. I have been waiting for more than a day. Last time was one and a half.
I have a PIN code of 16 digits, and in the input window there are only 15 cells, one digit does not start and therefore the PIN code is requested again. to restore the license. Where to find the answer?
Gulnur
03 Feb 2016 at 11:42
When installing the basic version, to enter a 16-digit pin code, I did this:
First you need to install the platform 1c Enterprise in the usual way. There will be no tricks there, just click “Next” several times. Set the configuration in the same way. The platform distribution and configurations are at installation disk. When installing the configuration, we write down the path where it was installed, it will be needed later.
After installing the launches of 1s Enterprise, at startup, click the "Settings" button.
In the resulting window, click the "plus" button in the section of directories and templates (section "Catalogs of configuration and update templates", immediately below +)
In the browse window, select the directory with the installed configuration. We return to the settings window and turn off the checkbox "use a hardware key".
We return to the main launch window and click the "Add" button. Select "Create information base". We select the item "create a database from a template" and select our template. Enter the name of our database. When you first start 1s, the Enterprise will inform you about the desire to obtain a license from the 1C licensing server. The PC must have Internet access. If the server responds, then you can enter a 16-character code and activate the platform.
That's all ready, you can start working with the program.
Hello! and if a private person sends a letter, what data should be filled in?
Dear dear colleagues.
the fact is that when updating windows 7 to 10, when I start 1C, a window appears where it says that the license was not found.
Due to the fact that I am not the first employee of this company, I do not have a login and a pincode.
could you suggest how to do it?
I did a 1C recovery in connection with Windows update from 8 to 10, used a backup pin code for this. everything went well, BUT! 1 The C does not load, but instead the "Licensing Management" window crashes and the messages say "no connection to the license server"
Andrew replied:
July 10th, 2017 at 08:42
Good afternoon. Installed 1C on another computer. The last PIN remained. Entered everything, data, etc. It says license has been received. At that moment, the accountant opened 1c on the old computer. After the reboot asks to get a license again. Both on one computer and on another. The bottom line is probably that on the new one I activated the new Pin, at that moment on the old one they opened 1c under the old Pin. Now when you enter this PIN code, it says that it is already activated. How to be? Tell me, because the PIN codes are over.
and here's what he writes……..
1C:Enterprise 8. Catering
The requested key was not found on the MSI server
Error code = 10034 (URL = *LOCAL)
Good afternoon.
There are 1C and software licenses for it. I want to migrate to a virtual environment, but I don’t know how 1C will behave. since the virtual environment can be updated + virtual hardware + hosts on which this VM will be, activation will constantly fly off in this case?
This is not the first time I update the base 2.0 automatically through the configurator (there is a checkmark to search for updates on the site), everything goes fine. Today, after the update, at the start of the Enterprise / Configurator, it requests a license and only allows you to enter a pin code from the professional version. What to do?
And if the pin code is lost, is it possible to restore the license?
schastlivy replied:
July 19th, 2016 at 11:09 am
Good afternoon, yes it is possible. But you need to know the registration number of the main delivery. Write to [email protected], registration number of the delivery, name of the organization, TIN, description of the problem.
Tatiana replied:
December 2nd, 2016 at 10:29 am
Hello! Please tell me, there are 2 jobs in the accounting department, on the first program 1C: Accounting public institution 8 is launched using a USB key, on the second it was launched over the network. Yesterday, when launched on the second computer, the program began to require a license, on the first, where the USB key everything works fine. How can we fix the situation?
1C:Enterprise software licenses are the main licensing option today, providing administrators with new features and removing some restrictions on hardware keys. At the same time, the use of software licenses has its own characteristics, which can cause a lot of difficulties, despite the fact that they are described in some detail in the administrator's manual, which "traditionally" no one reads. Therefore, we decided to prepare this material, including both official information and our own explanations and examples.
General information about software licenses
A software license is a special file that contains encrypted parameters of the license and the computer for which this license was activated. duplication given file is not allowed, in this case the license is canceled and blacklisted on the 1C activation server.
License activation is performed using a pin code, along with the license, active and backup pin codes are supplied, which are required to reactivate the license when key computer settings are changed.
Here we come to an extremely important point: the binding of software licenses to a specific PC. For this, the concept is used key parameters, which include:
- computer network name;
- motherboard model;
- volume random access memory;
- BIOS type and version;
- list of processors and their parameters;
- list of network adapters and their MAC addresses;
- list hard drives and their settings.
On Windows platform Key parameters also include:
- Name operating system;
- operating system version (only the first two digits of the version number);
- operating system serial number;
- date of installation of the operating system;
At the same time, from the list of key parameters excluded:
- network adapters bluetooth;
- network adapters connected via IEEE 1394 or USB;
- WAN and RAS software adapters;
- adapters that do not have a MAC address and the VEN_ and DEV_ data from the PNP identifier;
- external drives connected via IEEE 1394 and USB.
In the future, the list of key parameters, which is stored in encrypted form in the license file, is compared with the current parameters of the computer, while only removal, and not adding devices, the same applies to the amount of RAM.
Simply put, you can add another network adapter to the system, or HDD, but you cannot replace the current ones, and you cannot reduce the amount of RAM to a value less than it was at the time of license activation.
A simple rule follows from this: when activating a software license, temporarily disable all hard drives except the system one, as well as all additional network adapters (if installed).
Separately, activation in virtual environments should be touched upon, while similar values are taken as key license parameters virtual machine. If you use dynamic memory allocation, then at the time of obtaining a license, you must disable this feature and boot the system with the lowest possible amount of allocated memory.
The greatest difficulties arise when using virtual machines as part of a cluster, in this case, when moving machines between nodes, several key parameters can change at once, in particular, the parameters of the processor and network card. If the last issue is easy to solve by assigning a static MAC address, then changing the type of processor under the current licensing model is a serious problem.
From our experience, we can say the following: successful migration of a virtual machine while maintaining the activation of a 1C license is possible only when used on all nodes of the same type of iron available for migration, i.e. identical models motherboards(up to the BIOS version) and the same processors (with the same stepping).
Also pay attention to the information about the owner of the license, which you must fill out during the initial activation, when you re-obtain a license, you will need to repeat it up to a character! What, by the way, you are warned about, requiring you to set the appropriate checkbox.
Therefore, so that there are no unpleasant surprises, save the entered data in a safe place.
In general, one gets the impression that 1C has greatly overcomplicated the software license protection system, which leads to significant inconvenience and in some cases forces license holders to resort to methods of bypassing protection (which even 1C partners tacitly recommend), for example, when using a cluster with different hardware on nodes. It would be more logical to follow the path of Microsoft and cancel the activation if only a few key parameters are changed.
Types of software licenses
All software licenses are divided into client and server licenses. There are three types of CALs:
- Single user- allow you to run an unlimited number of applications in thin and thick client mode, as well as the Configurator on one PC.
- Multiplayer- allow you to run the number of applications specified in the nominal value of the license in the mode of thick, thin and web clients, as well as the configurator on an arbitrary number of PCs. The 1C:Enterprise server or the web server extension module is responsible for issuing multi-user licenses to clients.
- Combined- contains licenses of both types, but only one can be activated, if a single-user pin code was activated first from such a set, then in the future it will not be possible to use this license as a multi-user one.
A server license allows you to run an unlimited number of 1C:Enterprise (rphost) server work processes on one server, divided into 32-bit and 64-bit, while a 64-bit license allows you to run a 32-bit version of the server.
A single user license is supplied with the main distribution or as a single seat license. It can be installed on a computer, a 1C:Enterprise server, a web server extension module, or a terminal server. If installed on a server, it is stacked with other licenses activated on the server and used, except for the terminal server, as a multi-user license.
Multi-user licenses are supplied in sets of 50, 100, 300 and 500 licenses and can only be installed on a 1C:Enterprise server, a web server extension module or a terminal server, in the latter case they are used as single-user licenses.
Sets for 5, 10 and 20 users are combined, the type of license is selected at the time of activation of the first pin code.
Using Single User Licenses
In most cases, especially for small businesses, the use of single-user licenses is preferable, because the limitation of this type of license is licensed PCs, and not 1C sessions. IN file mode this is the only type of license available (except for terminal server mode). Consider the following diagram:
Having a PC with an activated single-user license at your disposal, you can run any number of databases in file mode, located both locally and on the network, without restrictions, as well as databases located on the 1C:Enterprise server or web server, in the latter case, work is only possible in thin client mode. Launching the database through a web client with a single-user license impossible because the web client must obtain a client license from the web server extension module.
Client - server mode
In this mode, as we have already said, there are two options: using a single-user license at each workplace or obtaining a multi-user license from the 1C:Enterprise server. Also, do not forget that the server itself requires separate licensing.
When launching any 1C:Enterprise client application (thick and thin clients, configurator) first, a local license is searched, if it is found, then the application is launched. Thus, a PC with a single-user license installed allows you to open an unlimited number of client applications to work in a client-server version.
If no local license is found, the application contacts the server, which issues it a multi-user license for each running application. In our scheme, a license for 5 connections is installed on the server, and if two client applications are opened on two PCs, then the laptop user will be able to open only one, since there are not enough client licenses.
Web Server Mode
The 1C:Enterprise web server extension module can work with both file and client-server databases. In the first case, licenses must be activated on the computer with the expansion module; in the second case, if the expansion module does not have a license, it will request it from the 1C:Enterprise server. It is important to understand this point, since for a file base, the extension module never requests a license from the server, at the same time, for client-server databases, their own licenses are first given and only then licenses are requested from the server. This can lead to a situation where the total number of licenses is sufficient, but you cannot start the file base due to the absence of a free license on the web server.
In our scheme, a multi-user license for 5 users is installed on the 1C: Enterprise server, and a single-user license is installed on the web server. This allows you to run one session in file mode or up to six sessions in client/server mode through the web client.
Let's say on the first (from left to right) PC two sessions were opened to the client-server database, one through the application, the second through the web client. In this case, the application will obtain a license from the server and the web client from the web server extension module, with the module first issuing its own license. By opening two more applications on the second PC, we will receive two licenses from the server, spending a total of 4 licenses.
If after that on the third PC we launch the client-server database through the web client, then the extension module will receive a license for it on the server, but it will no longer be possible to launch the file database through the web client, since the extension module does not have free local licenses, at the same time, the remaining free license on the server will allow you to run another server database through the web client.
To avoid this situation, file and client-server databases should not be published on the same web server at the same time.
Another subtlety is related to the web server extension module and the local single-user license.
When the web client is connected locally on the computer with the web server, it will be possible to launch only the configurator; it will not be possible to launch it in the client application mode for any databases. This should be taken into account in smaller organizations where one of the workstations can be used as a web server. On the other hand, this behavior will make life easier for developers, as it allows you to use a single license both locally and for client connections.
Terminal Server Mode
The terminal server allows the installation of any type of license, all licenses must be installed locally and be available to all users. At the same time, all licenses, regardless of type, are added as single-user and limit the total number of terminal sessions (not to be confused with 1C application sessions).
As can be seen from the diagram above, by installing one multi-user, for five users, and two single-user licenses on the terminal server, we will be able to run unlimited client applications 1C: Enterprise in seven terminal sessions, and it does not matter how the applications will be launched, in desktop mode or how remote applications remoteapp. At the same time, work can be performed both with file and client-server databases, as well as with databases on a web server using a thin client.
At incorrect setting terminal server, a situation may arise when a new terminal session is created for each new user connection, especially for the RemoteApp mode, therefore, in the terminal server settings, be sure to specify the option Limit user to single session.
Combination of software and hardware protection
Another important issue that cannot be ignored. 1C:Enterprise allows you to combine both types of licenses by adding up their number, and for their effective use, you should know some points. Namely, the process of finding a license. We will give a simplified scheme, which, however, should be quite sufficient for understanding the ongoing processes. When the client application starts, the search for licenses occurs in the following order:
- Local software license
- Local hardware key
- Network hardware key
- Software license on 1C:Enterprise server
- Local hardware key on the 1C:Enterprise server
- Network hardware key available on the 1C:Enterprise server
When using a local or network-accessible HASP key, the received license is treated as a single-user license, i.e. allows you to run an unlimited number of client applications on your PC. When obtaining a license from HASP keys available to the server, licenses are issued as multi-user, i.e. for each session to the infobase.
Tags:
You can see how many licenses are used in 1C using the program Aladdin Monitor(download )
With the advent of software licenses, the question arose "How to set up a 1C client to use a software key and a hardware key", and "How to see in 1C which key the 1C client received."
You can configure the launch of the 1C client in the 1C launch dialog box by clicking the "Configure" button
If you uncheck the "Use a hardware license" flag, then 1C will first look for a software key and vice versa, if it is on, then the hardware key will be searched first.
The hardware security key can be local single-user and multi-user.
single user key- provides launch on a computer with a key of an arbitrary number of instances of the system in 1C:Enterprise or Configurator mode. Local single user keys are represented by the Basic model (purple), given key is marked H4 M1 ORGL8, has no built-in memory and personal ID, does not store any parameters and settings. Supplied with products licensed for one workplace.
Multi-user client key available over the network through the HASP License Manager
Provides simultaneous operation of as many computers as there are users for the key. On one computer, it is possible to launch an arbitrary number of system instances in 1C:Enterprise or Configurator mode. The number of licenses is limited by the total number of licenses available from all computers on the network on which the HASP License Manager is installed and configured. Network client keys include the Net (red) series. Have internal memory, which stores the number of licenses, and a unique ID. There are varieties for 5, 10, 20, 50 and 100 users. It is marked NETXX ORGL8, where XX is the number of licenses (eg NET5 ORGL8). There are also keys for 300 and 500 users which are marked NET250+ ORG8A and NET250+ ORG8B. They are supplied with products licensed for 5 workplaces, as well as separately, in the form of additional client licenses.
For a 64-bit server, a Max key (green) with internal memory and a unique ID is used. It is EN8SA marked and also supports 32-bit server. Those. having a license for a 64-bit server, you can use the 32-bit version without changing the key, but not vice versa.
Keys for the server 1C Enterprise are only local. The 32-bit version has a Pro protection key, which has internal memory and a unique ID. It is marked ENSR8 and comes with a license for the 1C Enterprise server.
In 1C, information about the received license can be viewed by clicking "Help" - "About the program"
In the License section: first comes the client license, then, if this is the server version, the 1C server license
And this is how the information will look like using a software key
In the License: section, the Registration number of the kit will be indicated and the path to the license file "file://C:/ProgramData/1C/1Cv82/conf/20120430015941.lic" will be indicated.
Starting from the platform version 1C: Enterprise - 8.2.15, the list of sessions inf. databases in the 1C:Enterprise Server Administration console contains a column with information about the license used by each session. So the accounting of used hardware and software licenses can be kept in the 1C Server Administration Console. The programmatic administration tools have a License property on the ISessionInfo object. There are no such tools in earlier versions of the 1C:Enterprise 8.2 platform.
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