Android does not load beyond the logo. If Android does not load beyond the logo

Complexity modern technology often does not allow owners to fix the malfunctions themselves. If your phone freezes, service center specialists will be able to determine the cause and repair your mobile phone. The mobile phone may also freeze due to glitches software, and due to mechanical damage. Experienced repairmen will easily find the source of problems and put your phone in order.

Phone freezes or hangs

When the phone freezes for the first time, many owners experience a feeling close to panic. If the problem can be solved by rebooting, many simply resign themselves to the situation and get used to the fact that the phone constantly freezes. However, the problem can be solved, and your communication tool will work without failures. It is only important to determine why the smartphone hangs and what measures need to be taken to fix the problem.

For diagnostic purposes, it is very important to clarify at what point the device freezes: on the screen saver, when launching certain programs, at the end of the day, or after certain user actions.

Phone freezes when turned on

One of the most common problems is when the phone gets stuck on the screen saver. In this case, the device, as a rule, does not respond to pressing buttons or attempts to use touch screen. If your mobile freezes when you turn it on, there may be several reasons:

failures in the operating system;
mechanical damage after a strong blow or fall;
a lack of random access memory;
virus.

If the screensaver is all you see when you turn on your mobile phone, you can contact service center to flash the device. If the menu is available to you, you can try performing a factory reset.

Another option is to use special programs that fix the problem, but this requires at least a minimal understanding of the operation of digital devices.

Possible causes of malfunction

Figuring out why your phone freezes is not always easy. The fact is that the cause can be a virus, mechanical damage to the board, which may go unnoticed, or firmware features. Experienced craftsmen sometimes encounter situations where individual models may hang due to a loose contact. To determine such damage, it is necessary to disassemble the device and carry out a comprehensive diagnosis.

Many Android devices have an impressive amount of RAM, but it is often not enough. The fact is that even after the programs are completed, many of them remain hanging in RAM, so that it is easier for the system to open them when reuse. Over time the amount background programs increases, which can lead to incorrect operation and freezing of the phone.

Getting rid of this problem is not as difficult as it seems. It is enough to remove unnecessary bulky applications, disable their ability to work in background, in the task manager, set regular memory cleaning.

When trying to figure out why your mobile phone began to freeze, you should pay attention to the temperature of the device. If it gets very hot, the cause of the freeze should be sought in the processor, or more precisely, in the applications that actively load it. Similar programs include graphic editor, games with beautiful graphics. Freezes are also observed when loading a large number of photos and text materials, contact databases.

What to do if your phone freezes

Many smartphone owners ask the question on specialized forums: what to do if the phone freezes? On the Internet you can easily find an algorithm for actions in such situations. First of all, you need to try to open the task manager and remove unnecessary running applications. If you can't get to the menu, try soft rebooting your device. The buttons with which this can be done are different for different models. You can find out how to restart your mobile phone if it is frozen from the user manual. If a soft reboot does not help, you can use a hard reset. However, it is worth considering that the data stored on the smartphone will be lost, so do not forget to connect synchronization in time.

Experienced users can try engineering menu and enter a special recovery code. If you don’t have enough knowledge or experience, there is always a way out. Contact our service center specialists for help, describe the problem in detail and give them the opportunity to eliminate the cause of the phone freezing. Of course, you will have to pay for the services of the specialists, but you will be fully rewarded with the flawless operation of your equipment.

As a result of hardware failure or OS malfunction, any Android smartphone may stop responding to the power button. Another common problem is when the phone does not turn on beyond the screen saver. At the same time, you can see on the screen the logo of the manufacturer or the standard “green robot” of the Android system, but then nothing happens.

If the gadget is stuck on the screensaver, there are 4 main reasons for the defect:

Critical hardware failure as a result of water getting into the case, overheating of the board, or a strong shock. In this case, Android may start loading and finally fail.
Incorrect actions when installing custom firmware, resulting in failure of the operating system.
The memory card is incompatible with the device.
An insufficient amount free memory, slowing down the switching process. In this case, the phone boots, but very slowly: within 3–5 minutes.

Phone stuck on startup screen

What you definitely shouldn’t do is disassemble the case yourself in an attempt to determine the cause of the breakdown. Without the appropriate skills, you can not only lose the warranty, but also completely “kill” the device. If you accidentally flood or drop your gadget, contact an official service center or a reliable technician for help.

We take out the memory card

Be sure to remove the memory card from the device. Almost half of all startup glitches are caused by this small memory chip. How to do this correctly, see the instructions for the device, universal method not here.

How to determine if the battery is good

A common cause of problems is battery failure. It is quite easy to determine the defect: if, when connected to the power adapter, a charging icon appears on the screen, increasing the charge level over time, everything is fine. But if when disconnecting charger The gadget generally stops responding to button presses or refuses to charge - there is probably a problem with the battery or power connector. In this case, the only correct solution is to contact the manufacturer’s service center. For example, for owners of the line Samsung Galaxy Warranty service is carried out at Samsung centers.

Virus infection

Quite a rare cause of serious breakdowns. In this case, there may be extraneous pictures on the smartphone screen instead of the download icon.

Solution: scan with a third-party antivirus by connecting your smartphone to your PC.

If you suspect that malware has entered your system, you can try to find information on removing specific types of viruses on the forums of well-known developers of antivirus products: Dr. Web, Kaspersky and Nod32.

Software malfunctions

The most common cause of freezing is when Android does not load beyond the logo. To troubleshoot the problem, try logging into Recovery Mode:

For Samsung Galaxy with Bixby button - hold down the power switch, volume up and Bixby at the same time. When Samsung appears on the screen, release the power.
For other Samsung gadgets - press the volume up and down buttons, as well as the lock button, then wait for the download icon to appear.
LG - hold down the volume down and power control, release after turning on the screen.
HTC - instructions are identical to LG devices.

Once you get to the Recovery menu, which is navigated using hardware buttons, you can take the following actions:

Clear the cache by selecting Wipe Cache Partition using the volume rocker and the lock button.
Produce full reset to factory settings, deleting all data. The Wipe Data/Factory reset option is responsible for this action. Please note that this action will delete all your data and return the device to its factory state.
After completing the necessary settings, select Reboot System Now to attempt a reboot.

If the above steps did not help, all that remains is to flash the device manually using a computer and special programs. For example, for Samsung it is the Odin utility. For each device, the instructions and firmware themselves are different, necessary information You can find it specifically for your phone on the forums.

Conclusion

A smartphone freezing during the boot process can occur for a variety of reasons. In some cases, it is possible to solve the problem on your own; in others, only contacting a service center will help. Repair cell phones is not an easy task, and it should be trusted only to proven professionals. You should not look for help at the nearest market or try to disassemble the device with improvised means - this will only cause harm and void the warranty. To avoid similar breakdowns in the future, remember a few simple rules:

Do not flash your smartphone with Chinese “left” firmware without sufficient experience.
If you find a defect, do not panic and do not try to disassemble the device.
Use antivirus software and regularly scan your smartphone for malware.

Video

If further Android logo does not load (pictures of the robot or screensavers from the manufacturer), then the cause may be hardware problems or system failures. The user can solve errors in the functioning of the system independently, and to cope with mechanical damage, you should contact a service center.

This article is suitable for phones and tablets of all Android device manufacturers: Samsung, LG, Sony, Huawei, Xiaomi, HTC, ZTE, Fly, Alcatel and others. We are not responsible for your actions.

If Android does not load on your tablet or phone when you turn it on, or the Android gadget starts but does not go beyond the logo splash screen, then there may be the following reasons:

Lack of memory. The system may boot very slowly or may not start due to low memory. Removing unnecessary data and optimizing the application can solve the problem.
Errors when flashing the device. This includes installing a damaged or unsuitable assembly, power failure, out-of-order firmware, and other factors.
Incompatible with memory card. When the device turns on, but does not boot completely, you should try removing the memory card and trying to start the system again.
Damage to the power button and its cable. This can “short-circuit” the phone, after which it will go into a cyclic reboot. Loading will be carried out up to the logo and in a circle further. Similar errors occur periodically. They can be diagnosed at a service center.
Hardware problems that occur after exposure to extreme temperatures, liquid, fall, or shock.
Activation when the battery is very worn or discharged. Often models of Chinese companies and copies of brands suffer from this.
Viruses and other harmful files. They can be downloaded from the Internet by accident or get onto the gadget via a flash drive when connected to a computer via a cable.

Before you try to troubleshoot your Android system, you need to understand why the system won't boot.

Restoring functionality

If your Android tablet or smartphone encounters errors when loading, this means that you should clear its memory and settings. Without this, the operating system will not be able to boot correctly.

Let's consider two ways to restore the functionality of the gadget. Method one:

When the device is stuck on the screensaver, you need to hold down the power key and hold it for at least 10 seconds until the device turns off.
When the screen turns off completely, you need to release the power button.
Now hold down the volume rocker (volume up key). While holding it, press the power button.
A menu should appear where we select the “Settings” item using the volume buttons and select it with the power button.
Click on format the system (“Wipe data/factory reset”).
Now select " Reset Android", then the Android device will reboot.

Increase

After this, problems with freezing on the logo and turning on should not occur. It should be remembered that similar reset will completely delete all data from the device (except system data). There is no way to save them. Because of this, it is recommended to always copy important information, regularly synchronize your phone contacts with your computer, and back up your product.

The second method has the same result, but is done a little differently:

We turn off the device as described in the previous option.
We press both buttons loudly and wait.
Release the buttons when it appears context menu.
Select the item “Clean boot”.
The settings will be reset and the gadget will reboot automatically.

Increase

If these methods do not solve the problem, then the product, in the best case, will require flashing, and in the worst case, repair of hardware problems.

Extracting data from a broken Android

If the error is solved without financial investment, by simply flashing it, then the user may have an important question - how exactly to save the information contained in the device’s memory. There will be no problems with the memory card: you just need to remove it from the gadget.

How then to extract information from internal storage? For example, pull out the contacts.

Increase

If you have created a system backup or at least enabled Google synchronization, then getting contacts will be quite easy. The user only needs to go to the Contacts app on Google's website to access full list synchronized contacts. If you need to transfer them to another gadget, then it will be enough to add a Google account to it.

Every year electronic gadgets become more and more complex. The operating room is gradually gaining functionality Android system, on the basis of which the vast majority of smartphones are created. Sometimes this doesn't lead to anything good. Some devices regularly produce certain errors, freeze, and sometimes they cannot be turned on at all. The last case is the rarest. Most often, this is caused by unsuccessful flashing - which is why manufacturers recommend not to deal with this matter using standard firmware.

Android contains millions of lines of code. Even Google itself says that there are errors hidden somewhere in the depths of this code. They are eliminated with each update, but new ones appear at the same time. In most cases, these errors do not in any way affect the performance of the device. But sometimes the ill-fated piece of code is accessed by some third party application, causing the smartphone to freeze. In such cases, a reboot usually helps. But there are also situations when after this the device does not want to turn on.

Don't assume that Google employs incompetent programmers. There are no fatal errors as such in a bare-bones operating system. But the creators of branded shells may well allow them. But in this case we are talking about some small manufacturers who do not thoroughly check the created software. This is why problems most often occur on devices from Prestigio, Cube and other little-known companies.

But most often, a smartphone turns into a “brick” after the user’s actions. In particular, such cases that occurred after updating the phone's firmware are widely known. More precisely, after trying to install custom firmware based on an inappropriate version of the operating system. This can become the most serious problem, which can often be “cured” only in an official service center with serious equipment.

Other user actions that lead to the inability to turn on the device are associated with damage. For example, a person dropped a smartphone into water and immediately took it out. It may seem that this will not lead to anything terrible. But corrosion is a terrible thing. It gradually covers the metal elements. If it gets to the RAM, processor or some other components, then you can forget about turning on the device. In this case, there is a possibility that even the service center will not help. That’s why you need to take the device to a specialist immediately after it (the gadget, not the service center employee) has been in the water.

Trying to save a smartphone after being submerged in water

Now there are waterproof smartphones that are not afraid of even the most severe tests. But most of us own a device whose body allows water to pass through perfectly. If your Android smartphone or tablet falls into a river or a full bathtub, it will definitely not turn on after you take it out. If you are not able to immediately run to the service center, then do the following:

Step 1. Try to remove the battery. If you have a non-removable lid, then there is a high probability that nothing can be done without the use of special tools.

Step 2. Place the device in a plate with rice. Before this, you can blow off the gadget with a household hairdryer at a low power level.

Step 3. Wait a while. Rice perfectly absorbs moisture, as a result of which the smartphone itself becomes dry.

Step 4. Take out the device and clean it of rice.

Step 5. Buy new battery and insert it into your smartphone. Theoretically, you can try to turn on the device with an old battery, but this is risky - getting the battery into water could damage it.

After this procedure, many phones came back to life. But if your device has been in the water long enough, this may not help it.

Software errors

As we said above, the smartphone does not turn on not only after physical impact, but also after intervention in its firmware. If an attempt to install a different version of the operating system is unsuccessful, the device may refuse to load anything. But it is possible that this problem can be solved without the involvement of specialists with their special equipment. Try exiting to Recovery Mode. Different devices use their own methods for this. We wrote more about them in the article about how to reset android to factory settings. If you get to the Recovery menu, then do a hard reset. It is possible that this will help the computer identify the device so that you can install the previous firmware.

How to flash Android if it won't turn on?

If the device reacts at least somehow after you hold down the power key, then there is a chance of saving it. If there is no reaction, then try first connecting your smartphone to the computer, and then holding down one “Power” button or it together with the volume down key. If the PC gave a signal or even immediately identified the connected device, then you have every chance to flash your smartphone.

There is no point in talking in detail about the methods for flashing a seemingly dead device. It all depends on the manufacturer, brand of smartphone and some other parameters. The only thing that should be noted is the fact that you will need a special flasher - a special utility from the manufacturer or third-party developers. Also, do not forget to get a high-quality USB cable that does not suffer from sudden loss of contact.

Summarizing

Sometimes the smartphone refuses to turn on after resetting the settings. In other cases, getting into water causes this problem. It also happens that even experienced specialists do not understand why the Android phone does not turn on. In short, the reasons for this are very different. We hope that our article helped solve your problem. If not, then you will have to either experiment with the device, resorting to the most fantastic means of resurrection, or contact a service center.

It happens that the user turns on his smartphone, the process reaches the splash screen (logo) and then does not load further. Panic immediately begins, because the phone turns on, but does not boot. Perhaps the reason for this was a firmware failure or mechanical damage. In any case, something needs to be done, let's figure out what.

Fixing the problem of the smartphone freezing when turned on

So, the Lenovo phone turns on, but does not boot, there may be various reasons for this. Now you will learn the most common of them and understand how they can be eliminated.

Method 1: Factory reset via Recovery

Let's say you updated the firmware, then rebooted the device, and it froze at the boot stage. 10-20 minutes passed, but nothing changed. There is probably a system failure and one of the methods to solve the problem is to reset the data. This is easy to do:

Go to Recovery Mod. To do this, you need to hold down the volume down button and the power button.

Then you need to use the volume up key to select "Wipe data factory" and press the volume down button.

Next, select to restart the device.

If Recovery is not installed correctly on your device or is not there at all, you should visit the 4pda forum, find your phone model there and find out what to do.

Method 2: Flashing

If the previous method turned out to be useless and the system does not boot completely again, you should reflash the smartphone. If we talk in simple words, this means reinstalling the Android device system. This is done either through a modified Recovery, or through special program Flash Tool or Odin (for Samsung). Yet again, detailed instructions According to the firmware of your device, you can find it on 4pda.

Before flashing the firmware, be sure to charge the device to at least 50%. Install only official firmware. If during this process something goes wrong, the device may stop turning on altogether.

Method 3: Remove the SD card

Why does my phone turn on but not boot? Did the previous solution not help? Rarely, the reason for this is incompatibility of the memory card with the device. In this case, you need to try to remove it and turn on the device without it.

Method 4: Service Center

If nothing helps, the phone does not boot completely, what should I do? Most likely the failure is hardware. You need to go to a service center and take your smartphone for diagnostics. Specialists will identify the problem and fix the device.

How to save information from your phone's internal memory

It’s clear what to do with the device’s SD card; you can remove it, connect it to a PC and extract the necessary files. What about the smartphone's memory? If you weren't lazy and did backups, then there should be a backup file on the memory card. It can still save Google sync. If it was enabled, then your photos, videos, contacts will be stored on the cloud. In other cases, unfortunately, the data cannot be saved.

Conclusion

Now you know what to do if your Android device turns on, but does not boot completely and freezes on the splash screen. Use one of the methods we described, it should help.

Phone freezes or hangs

Phone freezes when turned on

Possible causes of malfunction

What to do if your phone freezes

Phone stuck on startup screen

We take out the memory card

How to determine if the battery is good

Virus infection

Software malfunctions

Conclusion

Video

Restoring functionality

Extracting data from a broken Android

Trying to save a smartphone after being submerged in water

Software errors

How to flash Android if it won't turn on?

Other solutions to the problem

Summarizing

Fixing the problem of the smartphone freezing when turned on

Method 1: Factory reset via Recovery

Method 2: Flashing

Method 3: Remove the SD card

Method 4: Service Center

How to save information from your phone's internal memory

Conclusion