Why mms are not loaded in the phone. Why is not sending mms

If MMS messages cannot be opened or sent on Android, the first step is to check the settings of the APN point. The configuration is sent by the operator when the phone is turned on for the first time with new SIM card. However, the settings may fail or be incorrect after changing the SIM card.

This article is suitable for all brands that produce phones on Android 10/9/8/7: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Attention! You can ask your question to a specialist at the end of the article.

Reasons why MMS do not reach / arrive on Android

The main cause of problems with MMS is wrong setting parameters in the system. This is true for both the sending side and the receiving side. But there may be other reasons:

  • The phone does not support the message format sent by another user.
  • MMC is larger than free space in the smartphone's memory.
  • The feature is disabled or not supported by your plan.

First you need to check the MMS settings on the phone, and if they turn out to be correct, then the next step is to call the operator's support service.

Setting up MMS reception for Android

Any operator, whether it is a long-standing MTS or a relatively new Yota, sends Internet and MMS settings when you first install a SIM card in your phone. But some users ignore the configuration message and don't save the settings. As a result, attempts to use mobile traffic to access the Internet or send / receive MMS fail - Android does not understand what data to use to complete the task.

Therefore, in order to figure out why MMS is not loading on Android, you need to make sure that the necessary parameters have been added to the system. Each operator has its own identification data, but the procedure for setting up the Internet and MMS is the same for everyone.

Automatic setting

If you did not receive configuration messages or simply deleted it, do not know where the MMS and Internet settings are stored, then use the opportunity to order parameters from the operator. Each provider has a special number for calling or sending SMS with a specific text. Example for the Russian Federation:

  • MTS - a call to 0876 or an empty SMS to 1234. You can order separately MMS settings by sending "MMS" to 1234.
  • Beeline - command *110*181# or call to number 060432.
  • Tele2 - call to 679.
  • Megafon - send "3" to 5049.

In addition, each operator on the official website has Personal Area subscriber through which you can manage services, including ordering Internet and MMS settings. Authorization in your personal account is carried out using the phone number and password received in SMS.

Manual setting of MMC

If a auto tuning does not work (the operator does not send the settings, or they are not saved in the phone), add the settings manually. You can view them on the website mobile provider in the "Help and Support" section. To fulfill manual setting, you need to know where the MMS settings are stored in Android. The following instruction will help:

  1. Open your phone settings and go to the "Data transfer" section.
  2. Turn on mobile data by sliding the switch to the active position.
  3. Return to the settings menu. Open the "More" section.
  4. Go to " Mobile networks” and select “APNs”.
  5. Call the additional menu and choose to add a new point.
Increase

Depending on the model of your smartphone, the names of the items may vary slightly, due to the Android shell of your smartphone manufacturer.

The APN setup menu will appear, in which you must specify the MMC parameters provided by the operator. They are the same for everyone android versions. For example, to set up MMS on Tele2, you must fill in the following fields:

  1. Name - Tele2 MMS.
  2. APN - mms.tele2.ru.
  3. MMSC - http://mmsc.tele2.ru.
  4. Proxy - 193.12.40.65.
  5. Port - 8080.
  6. Authentication - no.
  7. Type APN - mms.

smartphone owners and push-button phones It is customary that MMS MTS settings are set automatically. This service is taken for granted and does not require manual intervention for activation. But at the time of sending the settings, the device’s firmware could “turn off”, a network failure or other technical problem could occur. How to make MMC work in such a situation, read below.

Before you get the MMS MTS settings, check that you have access to global network. Without it, sending and receiving multimedia messages is impossible. Usually, the "Internet" is connected automatically at the time of the first registration of the SIM base station, but sometimes you need to do it manually using any of the following methods:

  1. Send a USSD request using *111*18# .
  2. Send the text "111" by SMS to 2122.
  3. Go to the "My Account" section of the company's website and activate the service.
  4. Install the program "My MTS" from the AppStore or Google Play and enable the option there.

If the MMS settings did not come after installing the SIM card, you can order them like this:

  • Send a message to subscriber 1234 (blank or with any text).
  • Dial 0876 phone.
  • Go to the official website and submit the parameters from there.

Learn more about the last method. Type in the browser URL mts.ru, click on the button "Help" -> "Order auto-tuning". Next, indicate subscriber number and take the test to prove that you are not a robot. That's it, you can click on the button that sends the request.

When you use any of the methods, a service SMS with settings will be sent to your phone.

How to set up automatically MMS on MTS

Setting up MMS on MTS via a service SMS is as follows: you receive a message with auto settings for your phone. The device will offer to apply them, with which you should definitely agree. After that, you should be able to send MMS. If the upload didn't work, restart your phone.

When the reboot is completed, send a test MMS to the dedicated number 8890 . Money is not debited from the account for the test MMS, it is necessary to confirm that the parameters are accepted and the profile is activated. From now on, the network equipment will know that your device can receive multimedia messages.

What happens if you set up "cellular", but do not send MMSku to 8890? Then any message intended for you will be stored in the database of the operator's Internet portal, and will not be sent to the phone. Instead of a full-fledged MMS, you will see only a text link where you can view it.

Setting up MMS manually

Sometimes auto-tuning may not come or not be activated for technical reasons. Then, to be able to send and receive multimedia attachments, you must specify all the parameters manually. The procedure may be slightly different for different devices (for example, iPhone and Android smartphone).

We go to the general settings menu, look for a section related to the Internet (data transfer) and create such a profile (fields in different models can be named differently):

  1. You can enter any name, usually they indicate something like "MTSMMS".
  2. Specify the page http://mmsc .
  3. Login and password - in both fields we write mts.
  4. Proxy server - 192.168.192.192
  5. Port for ordinary push-button phones - 9201, for smartphones - 8080.
  6. Access Point Name - mms.mts.ru.

The content of additional fields can be left "by default". A complete set of manually entered parameters for various models devices is presented on the operator's website. In the screenshots below you can see setup examples for Android and iOS. After entering all the data, you should select a new profile, then reboot the device and send a test MMS to 0890.

Instruction

The service of sending and receiving MMS is enabled for most subscribers by default. The only exceptions can be made by clients who connected a very long time ago, when MMS did not yet exist, and since then have never changed either their SIM card or tariff plan. If you are one of these, contact your carrier's support and ask if you have this service enabled. If not, order its inclusion. You may be informed that the service of connecting services through the support service is paid, in this case, ask to dictate or send by SMS a USSD command to connect the service yourself, and then dial it.

MMS may not be configured on your machine or the recipient's machine. First of all, you should make sure that both phones have such a function. By the way, their appearance does not say anything about the presence of this function. For example, siemens phone C55 with a monochrome screen and less than one megabyte of built-in memory supports MMS (although you can only send and receive sound files, as well as black-and-white pictures of the old WBMP format), and the Texet TM-B112, despite the color display and the built-in MP3 player with a Micro SD card, is not equipped with the MMS function.

If the MMS function is available, but not configured, you need to contact the operator's support service again and ask to send an MMS configuration message, indicating the model of the device. When the message arrives, open it and select the menu item for saving the settings.

The format of the file you send must be supported by the recipient's phone. It is clear that sending a file JPG format on the same Siemens C55 is useless. Moreover, not all support this format. early telephones with color screens. Importance also has the size of the file being sent.

The standard for MMS provides for the total volume of all files in one message no more than 300 kilobytes. But additional restrictions can be set by the sender's and recipient's devices, as well as by the operator, especially when the unlimited MMS sending service is connected. It often helps to reduce the size of the message to 150 kilobytes or less.

There may also be restrictions on sending MMS between operators, cities and countries. On major holidays, MMS messages sent via unlimited tariff or they may still be charged. Some operators also do not support sending MMS to email.

On all days, MMS messages sent at an unlimited rate may arrive with a significant delay, sometimes amounting to several hours. It should also be noted that if you use on a mobile phone unlimited internet, in most cases it is more rational to send files through it, and not through MMS.

Why MMS are not sent from Tele2? There may be several reasons. As a general rule, Tele2 subscribers are connected to the service automatically and free of charge, for this you do not need to take any action - just insert a SIM card into your smartphone. But often users have problems sending such messages. We offer a list of the most common emerging problems, as well as ways to solve them.

Briefly on the topic

Most often, the problems of sending messages are associated with a failure in the settings or with incorrect Internet parameters, to solve these problems, you need to check all settings or call 679

Problem #1

The service settings have been lost or they are completely absent:
Perhaps the most common reason why MMS does not work on Tele2. The most relevant for owners of so-called "outdated" phones. What to do in this case?

  • Make a call to 679 and request the correct working parameters. They will come to mobile phone, and it will be enough just to apply them.
  • how Alternative option, call the operator at number 611 . But the first option is preferable.
  • Also, you can debug the service of sending and receiving multimedia on your own. Go to the settings of your phone/smartphone and fill in the fields by analogy:

You will find information on how to connect MMS in Tele 2.

Problem #2

Incorrect internet settings. Another reason why MMS is not loading on Tele2. To solve this problem, the operator also offers several methods:

  • Ordering the correct parameters by number 679 , similar to requesting settings for multimedia messages;
  • Through a personal account on the Tele2 website;

  • Or manually enter the following data into the settings of your communication device (they are the same for phone owners on any platform, be it Android, IOS, etc.)

In case of failure, we advise you to follow the above instructions. Most problems are solved by doing these simple actions. We also note that any receipt of the service is free. Tariffication is included only in case of sending a multimedia message - its cost is 6.5 rubles (the price is indicated for Moscow and the Moscow region).

The time has come to tell how to set up mms on android smartphones.

So, as always, the instructions are divided into simple and understandable steps. But before that, it is necessary to explain to our reader why mms not working on his phone. The reasons, as always, are rather banal. However, if the instructions do not help, you will always understand the essence of the problem.

Modern smartphones at the first start with a SIM card determine the settings themselves mobile internet and MMS. However, this only happens with new SIM cards that already contain such information.

In such a situation, the phone must create two points, taking them from the SIM card or receiving data via the GSM network:

  1. Internet access point
  2. Points of transfer of MMS messages

If your SIM card is many years old, it is likely that the phone will not be able to "self-determine" in the operator's network. What then to do? That's what we're going to tell you, because:

Step 1. We go to the phone settings. We are interested in the item "More" in new Android ICS. Or "communication settings", as well as analogues of this phrase.

Step 4 Click on the secondary menu and select "New hotspot". In the example shown, the MMS point has already been created, so don't look at it. In your case, most likely the dot will be missing. If it is present, but MMS is not sent, then delete existing point and create a new one.

Step 5 Well, this is the list of parameters that we will need to enter for a new point, and then save it. To find out your operator settings, see below.

Cellular carrier settings for setting up MMS

These parameters are indicated only for the Moscow and Moscow region region. Note that in the case of Beeline and Megafon, only different data. Therefore, to Beeline and Megafon subscribers: first look at MTS data, and only then add-ons to your operator.

MMS settings for MTS operator

MMS settings for Beeline operator

Name: BeeMMS

MMSC http://mms/

Proxy 192.168.094.023:8080

APN mms.beeline.ru

Username: beeline

Password: beeline

MMS settings for Megafon operator

Name: Megafon MMS

MMSC: http://mmsc:8002

Proxy: 10.10.10.10:8080

Username: empty

Password: empty

We hope that the instructions for setting up MMS helped you. If your OpSoSa settings are not here, then try to search for them on the Internet, then use the instructions first and enter them in the required fields. Any problems or clarifications? - unsubscribe in the comments!



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